Customer Testimonials
Great service. Helpful knowledgeable and polite
Courteous staff. Good product information and guidance.
Have brought a bike from Cyclery Northbrook and bring it in for maintenance Good service and friendly staff.
Expertise, courtesy, prices
Quality I never have to question. Go see Ryan for a new bike!
Knowledgeable staff and reasonable prices
I had two bikes tuned up, and the service was excellent. The price was very reasonable, and both bikes looked great when I picked them up. They rode smoothly, shifted well, and felt like new again. The staff did a thorough job, and I am very happy with the results. I would definitely recommend them to anyone needing bike repairs or maintenance.
Local store. Attentive sales; good service.
Friendly, knowledgeable Staff. Great prices and many products to choose from.
Thank you.
Good service good prices
Great service
The staff at Garner in Lake Zurich are always helpful and courteous.
Friendly service knowledgeable staff well stocked store
It's always a pleasure doing business with George Garner Cyclery Northbrook. Ryan as always was a big help and got my bike ready for the triathlon I'm doing on Sunday. The work was excellent and my bike was ready as promised.
Excellent diagnosis and customer care
Service is best in the area. I have been to other shops, and they all charge way more and service quality is not what you pay for. I have worked with both Northbrook and Libertyville, and would highly recommend either one.
Excellent Service at a great price!
The service is excellent, the knowledge of the staff is excellent, and the facility is clean and comfortable. The reason for not giving a 10 is that I have lost confidence in my Trek bike as I have had 3 episodes of spokes disconnecting from the wheel. Trek did kindly replace the wheels even 3 years after the warranty was expired.
Knowledgeable friendly and efficient
The staff listened to my riding preferences (recreational, gravel bike path) and concerns over safety. I haven't bought a new bike in about 30 years and was amazed at the latest improvements, including to helmets. These were explained to me, enabling me to select the proper bike and accessories within my budget.
Great customer service. The store is immaculate and has a good selection of both bikes and cycling accessories, with knowledgeable employees to help get your bicycling needs met.
High quality products and great services.
EXCELLENT selection of bicycles and accessories, as.well as excellent price point and service.
You sell a fine line of products . The staff is very knowledgeable & helpful.
Very good service from people who are helpful and know what they’re doing.
Professional, informing and friendly. No hard sell here, feels like family! Need a repair, these mechanics know their stuff. Highly recommend
Great store , services rendered on the spot with simple fixes. We’re bring our bikes there regularly for maintenance.
Andy was very helpful.
We brought our bike in for service on us busy Saturday morning to fix a flat tire. They were able to repair our bike in a quick and efficient manner.
Always great service and very helpful folks