Customer Testimonials
If we have an issue with one of our bikes we get in for repair, the turn around is great, all the staff is very friendly & helpful!!💕
Staff
Staff is educated on products/ accessories and friendly. We needed new bike seat for our granddaughter and sales person helped us find the right size and offered to put it on for us. It seems to work as I see her flying down the street now on the bike. Thank you for such great service and quality products.
The employees are very helpful, friendly and knowledgeable for both sales and service.
We wouldn't shop anywhere else.
Staff is friendly and helpful. Turnaround time for handlebar installation was much quicker than I expected.
The work that was done was very good and the bike was ready when promised.
You always have what I'm looking for and an excellent staff.
Your my go to bike shop.
Employees are very knowledgeable about bikes, equipment, and various local rides.
Their service is very good along with their communication.
They have a lot of inventory on hand.
The sales associates were very helpful, friendly, and knowledgeable. I would definitely recommend purchasing a bike at Eddys.
I like your wide selection of products. I also like your service department's focus on customer satisfaction!
Knowledgeable technicians, fair prices, and on time completion of job.
I usually don’t give feedback but Eddy’s has earned the exception. Needed urgent service and it was provided. Expertly and promptly. No wonder I keep going back to Eddy’s whenever I need anything for my bike.
Great service and prices
Knowledgeable staff. Helped me through the whole e-bike buying process
I went for my free one year tune up/check up on my Emonda Lisa and recieved solid, well-explained advice.
My Trek Domane is awesome, so were Alex, Mike and especially Anthony!
Steve Heim was great in tuning my bike and replacing parts, bike computer on my Litepeed road bike
Service was great. Store was busy on a Saturday but Brandon was there to help us as soon as we wanted help. He extremely helpful and located the 2 bikes we want. Even though they were not in stock at the bishop road store.
Got bike within days of our purchase and the bikes are great for a fair price.
Thank you I can see why Eddies Bike Shop is the main bike shop in the greater Cleveland area
Great shop. Super fast service. Replaced my tire and innertube while I waited. Friendly, helpful staff.
A bunch of Rock Stars work at Eddy's Bike Shop.
Excellent customer service and workmanship!
Matt was very polite and knowledgeable. He reviewed with me the options for repairs on my Trek mountain bike and explained things thoroughly. I have worked with him before and would highly recommend him and his work to anyone.
QUALITY STUFF
Knowledgeable, friendly staff, adequate stocked products. Thank you!
Friendly and knowledgeable staff, nice selection of accessories at different price points.
Conveniently located, friendly and knowledgeable staff, quick service.
Great presentation in the newly refurbished store!
Keep up the fine work!
everything
Great service!
Always helpful and very knowledgeable.