Customer Testimonials
Excellent same day service and willingness to make the extra effort made our experience a great one.
Very helpful staff and great products.
Great service. The threads on a bolt shredded on my bike rack and Eddies replaced the bike rack. Thank you for fixing the situation so quickly.
High quality service. Nice guys. Fair prices.
We get great service!
The kind employees and the quick service.
Selection
Best service ever!
After test driving numerous e-bikes we purchased 2 Gazelle e-bikes. Help and info from sales staff at the Montrose location was knowledgeable and without pressure. We love the bikes!
Detected the issue right away, got a price and fixed in one day! Can’t beat that!
Nice products and friendly workers.
Knowledgeable and fair.
Everything was very good! Our salesperson was excellent!
Great service
Super service and extremely helpful ❤️
Helpful staff. Best products. Great store.
The shop has a great selection of parts and stock. The staff is helpful and knowledgeable and supportive for your best riding experience.
Service is second to none.
Jackson the service manager was awesome!
Selection of mountain bikes and Andrew in service.
Excellent service,honest, and offer a great product
I’m a Specialized customer, service is friendly and efficient. Shop is well laid out and well lit. I always feel welcomed to wander and browse at my leisure.
You have the parts in stock and were very helpful
Yesterday's visit was a quick maintenance consult, and I was well and efficiently served
Chris was easy going and personable and made buying a bike enjoyable!
Friendly,knowledgeable and had what I needed. Thanks!
Quality of service provided. Customer service received.
Best bike shop in Northeast Ohio!
Excellent work fixing an issue another bike shop attempted to fix. Service and communication from Eddy's was EXCELLENT! It's an hour for me to drive to Stow but well worth the trip. I should have gone there to begin with and saved myself a lot of time and trouble - and money.
Very professional. The employee quickly fixed my bike and the price was very reasonable.