Customer Testimonials
Professional staff
Customer service was top notch.
All my questions were answered, from which bike would best suit me to the correct helmet fit. I was allowed to test multiple bikes to make sure I would be comfortable riding, shifting, and braking. I would not recommend anyone else for bike services or repairs.
Derek is always extremely helpful and knows what's he's doing.
I am always confident my bike is race ready when I leave.
Fast service excellent customer service
They repaired a problem and got my bike working again.
Great service, reliable, quick turn around
Well, they ordered the back room for me ended up being the wrong rim. There’s no way I could get upset about it because instantly they corrected the issue and I left a happy customer. Thank you very much.
High quality products and knowledgeable service!
Josh was excellent with handling everything. He helped our little guy pick out a bike as well as accessories. It was an easy transaction and very helpful.
Service and employees are professional and knowledgeable.
Staff are knowledgeable and helpful.
Relatively good selection of items and fair pricing.
Outstanding selection and personnel.
Fast friendly service.
Great
We really like the bikes that we purchased. The sales staff were extremely helpful and very nice to us retirees.
Great service and amazing staff!
Awesome service every time! Polite and professional, they are the best!
Staff courtesy and knowledgability
I had 2 new bicycle riders. 6 & 8 and needed the appropriate size bike for them. Hayden was EXTREMELY helpful! He gave me (mom) all the info I needed and helped out the kids when they had questions. Was VERY knowledgeable about the bikes and what the kids needed for their height and ages. Great helper and salesman, will be telling everyone about how helpful Hayden and Eddy's is!
Excellent service and excellent products!
Excellent products and great customer service.
Everyone is very helpful and friendly. I just visited the shop for the first time in many years and was very pleased with the experience. I look forward to more store visits in the future.
The customer personal service is great the young man I spoke to guide me into how to service my ebicycle.
Good range of products. Knowledgeable staff. Excellent service and mechanics. No hype, no up sales, just good advice and what fits and is needed.
You stand behind your work and make things right!
Purchased set of Shimano Ultegra road bike pedals and installation. Quick professional service and part was in stock. Location of the bike shop was close to my home.
service technician was very helpful and professional
Frank explained everything about what kind of bike my wife and I were looking for. He was easy to understand and thoroughly professional. We haven’t purchased a bike in many years. We’re both in our 60’s.
The bikes we purchased were on sale. The test ride was critical in making our decision. Frank made adjustments until we were satisfied with the ride.
I’m very happy with the service and probably would have went to another store if the sales person was not knowledgeable and professional.
We needed our bikes for vacation so the service mechanic had them ready in 1 hour. Frank carefully help us load the bikes in my truck.
We will recommend Frank at Eddy’s in North Olmsted to anyone looking for a bike.
Ps our new trek bikes are sweet. We’re excited to go on vacation in Northern Michigan with our bikes.
Chris and Carol Last name removed