based on 1758 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was helpful and knowledgeable about the products. They also went out of their way to fit me and order a new pair of cycling shoes in a specific color for me.
Nice knowledgeable and local, can’t ask for more
Love Bicycle Cove. Staff is always helpful and knowledgeable!
Very friendly staff and store inventory looked great!
Helpfulness and friendly
Thanks for the great work on building my bike!
Great friendly competent service!
You have provided all the parts I have needed whether they are at the Madison store or not. Thanks.
Davis
They are very friendly and willing to help. And love the dogs. Walked right in and able to fix flat tire.
Ben is extremely knowledgable!
Knowlegeable sales team. Well stocked store.
The person I talked to was very helpful.
Everyone in the store is helpful!!
Very nice and knowledgeable
I expected to leave my bike to be fixed and they fixed it on the spot. The staff was friendly and Knowledgeable. Make sure to say hello and give plenty of pets to Sassy while you’re there!
Friendly and informative. Good selection of products and at a decent price.
Great team, willing to educate you and show you different price bands on their products and work with you on purchases.
Exceptionally well-trained staff. Great diagnosis of work needed.
It was so convenient to to walk in with a flat tire on a road bike and have it fixed while I waited. I appreciate having this store nearby,
They've been the most helpful of various bike shops.
That First name removed guy sure has great hair
Great Customer Service. Love my TREK!!!
Good selection. Great folks.
Excellent product suggestions & mechanical support. Shop is great at navigating Covid shortages to keep your bike on the trail.
It’s all about the Zebby!
The young man who helped me out was knowledgeable and kind. Real good dude. Very happy with the bicycle, prolly gonna come in and get a new seat or whatever some time soon.
Great service, knowledge and experience.
I appreciate the support I get from Ruth, Tom and Glen.. Thank you!
Great place to go for all my bike needs
Very friendly and helpful service. Will come back for sure.