Member Testimonials
Very inclusive to the whole area Community.
Excellent swimming facilities.
Friendly staff.
Clean except when summer camp is in session. Classes I can handle and not hurt myself--sorry to hear Flexibility has been cut to 1/2 hour.
Knowledgeable and trained instructors, helpful/courteous/friendly staff, updated equipment, clean facilities, varied class-
es to meet needs and expectations of members.
Relaxed feel. Young , old, fit, not so fit - use the Y!
Wonderful facility.
Competent and friendly staff.
Welcoming to all.
Aqua swim classes are excellent for seniors.
I think the Y is great.
Just need to find a time to come that is not so peoplely.
The fit quest thing is nice ,but I liked the older way better that was attached to each of the machines. Been a while since I was a member and recently rejoined so need to figure out where everything is again.
Seems like most people wipe down equipment, but only been twice so far
The overall atmosphere is nice, and the variety of equipment available is great. I also like taking my daughter to the pool.
Great pool and gym and exercise facilities. Good location and helpful stsff.
I love the amenities included in my membership.
I personally go just for the indoor baby pool. The place and clean and staff are friendly.
There needs to be a more serious attempt to get users to wipe down their machines after use and also to replace weights to the racks after use.
I love going to the Y for my workouts. People are friendly and thoughtful.
My only suggestion would be to have someone on duty to stroll around and offer helpful suggestions on technique, machine use, encouragement and just friendliness.
The welcoming staff
I am very impressed by the caliber of your personnel. They are professional and genuinely interested in my experience. Likewise they are always ready to render help in any way they can.
The facilities are always clean and are of good quality and repair.
Kelly, Ore and Kerry are doing a super job with Rock Steady in handling Julie's departure.
I have also been impressed with the Towson "Y" administration folks. Paula, Susan, Celeste and others have been super helpful and kind hearted. I believe any organization would want to model these ladies' people skills.
It is always a welcoming place. Well maintained, questions answered, many programs included with dues, timely alerts for changes.
The people that work there. The building , the friends I have made. The exercise programs.
I like everything about the gym.
The cleanliness of the facility, including its pool.
I feel very welcome there. I love the diversity and the family atmosphere (even though I don’t have children ) And I love the variety of classes that you offer.
Excellent customer service from everyone.
It’s clean. The people are extremely friendly. There are plenty of options for workouts. Best part is my trainer, Thalmus. Have I mentioned the staff is friendly? Look forward to going to the Y every day.
Good instructors for: (1) Core HITT; (2) Body Pump; and (3) Cycling.
But you should solicit feedback from members and pay attention to that feedback. The music is too loud in cycling and I can't understand most of what the instructors say.
The acoustics are poor in the big exercise room. Hard to understand what the instructors say; so I follow what they do.
clean and courteous
The Y in Towson is a very friendly community. I always feel welcomed at the Y. This is very important for those of us who are in the early stages of our journey toward being our best selves!
:)
Pleasant surroundings, excellent trainer, easy availability of exercise equipment, nice people
Well managed, clean, great neighborhood.
Friendly employees, clean gym, warm pool, variety of equipmeny
Friendly and knowledgeable staff and great facilities.
I joined for fun water fitness, zumba classes...timed for my level, age and time of day. What I have discovered is what a joyous place this is. It is very diverse and friendly and I love seeing the babies in the pool next to where my class is.