Customer Testimonials
Fantastic little shop!
All the staff are really helpful and more than anything they are all passionate riders so when it comes to good advice you are getting it straight from the horses 🐴 mouth!!
Would definitely recommend and will continue to use as I have been for the last 10 years!!
First name removed 🌳
Friendly, easy to access, well communicated and kids enjoyed themselves
First class service as always.
Difficult to find fault with any part of the service, from initial contact through to customer service and technical ability.
The bike is running like new.
A greatful repeat customer.
Really helpful and friendly staff , and really pleased withe the bikes we bought
Good communication and advice with issues in servicing my bike, and offered cost effective alternatives to replacing some parts.
Quick , efficient and very friendly
The team at Dalby Bike Hub were great - really helpful and kind. Damien was the instructor for a bike course my 9 year old son did. He was brilliant and my son didn’t stop talking about what he had learned on the way home. Great course - thanks!
1st Class service , very helpful and gave me great advice ! Also love the bike !
An excellent service for our bikes mid way through our journey from the Channel to the Shetlands. Thank you!
Very friendly knowledgeable service
Very friendly, professional and efficient.
Most, if not all, of the staff are involved in cycling themselves, so appreciate the needs of their customers. Friendly and knowledgeable they are always able to find a solution to your cycling requirements.
Really helpful and friendly staff. Good value for money on servicing.
Speedy and friendly service and always a great bike service
Efficient and friendly service
Friendly staff and professional service.
Ron Pundick
Friendly staff and quick turnaround on repairs
I'm very satisfied with your service. You packed my bike ready for flight in a very professional way.
Great choice of bikes. Knowledgeable staff, ready to help. Took time to explain everything
Professional and knowledgeable staff
Excellent advise that was based on my needs, not on profit. I have the right bike for me! Thanks.Delivery etc as promised
Great customer service and slick process for whatever needs done on your bike. Always willing to have a chat about what might need done as well! Shop also has a vast selection of gear for all sorts of biking.
Very knowledgeable about the various bike products. Not patronising when it was clear that I wasn’t knowledgeable! Friendly; helpful and efficient.
Friendly, professional and responsive. Oh, and they know their stuff too!
Simon, Mark and Jamie are always helpful, honest and knowledgeable.
Speedy and helpful, thanks
Great products, great customer service. Really helped me to find the right bike for me.
Nice shopping experience

Great service, excellent team working in the Maidstone store.
Highly recommended.