Customer Testimonials
Steve is the absolute best! Give him a raise and never let him go!
I came in to buy a bike with very little understanding of what I wanted. Within 10 minutes I had a bike ordered. It was even ready for pickup the next day. The staff here are fantastic and very helpful.
The staff is very knowledgeable and friendly. I have always been greeted when entering the store by a person that seems genuinely interested in helping me. The service is impeccable and personable, they make you feel welcome and that you matter whether you are a novice or expert; or if you need a $5.00 part or $5,000.00 bike you will get the same quality, friendly service. I highly recommend them anyone looking for a bike store
Thorough, professional, and quick , great bike store
Super helpful and super friendly service.
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Bradley did a great job helping set up my new Trek. Above & Beyond!
Products are durable and fits well
Service was very professional and caring
Personal touch. Love the way they greet you on the curb and help you.
Great service!
Knowledge about bikes.
Attentive to customer
Great products at a good price. Staff is very engaging and helpful
Quality products. Very knowledgeable staff. Very friendly courteous and helpful. Great experience!
Excellent customer service and attention to detail!
Very helpful and customer service oriented.
Todd was excellent. Absolutely went over and above.
What’s not to like? Trek, especially here in Greenville SC, solidly stands behind all of their products. Always, quick to look at our rides, take the time to diagnose our issues and fixes them as timely as possible. Needed a part ordered for mine and I ride daily. They had me finished as soon as the part was in. Always, without fail, polite & professional,& courteous. Never treat me like an “old woman”.
The bike tuneup was great. Skyler kept me updated on the progress. The bike runs great and as good as new now!
Knowledgeable and experienced people
Service was amazing
Bike tune-up completed within the stated time frame.
Helpful bike fit and advice.
Bike working very well.
Knowledgeable and expert service! Everyone at the shop was friendly and made me feel comfortable.
Expert. Personable. Friendly.
Service is amazing. They work on my mt. and road bikes and always keep me in the loop about everything.
Quality bike-related gear
They helped me find exactly what I needed within my budget. Excellent experience! Love my new bike.
They offer great service and did a fantastic job fixing my bike.
Justin and the team were incredibly attentive and supportive of the work I needed to have done on my bike. Knowing that I was in town for a limited amount of time, they managed to complete the repairs and maintenance needed the same day. They called, sent a text message, and an email when the bike was ready to be picked up. When I arrive back at the store, Justin and another associate greeted me promptly. I will definitely be going back.
Professional and polite.