Customer Testimonials
The people
High emphasis on customer satisfaction and skilled road bike technicians!
I enjoyed the personalized service I received on my bike setup
Great service. Friendly staff.
The service at this and other locations is off the hook
Very pleased with my bike purchase. Chris Gulley was a huge help.
Very helpful and convenient!
Great products and thorough customer service
Y'all were great last week. Thank you. We'll be back.
Steven is awesome !! Best customer service I’ve had in years!!!
Came in without an appointment and service technician immediately repaired my bike.
I purchased my bike from the Trek Store of Chattanooga. It was the best thing I ever did when researching and purchasing my Trek Allant+ 8s E Bike. Any dealer can sell you a bike. It's the service after the sale that counts and theirs is top notch.
Very friendly folks
This is my second bike purchased from Trek, and the associates at the Greenville store are always professional, knowledgeable, and courteous.
Trek is my goto brand!
Friendly and knowledgeable staff!
Customer service was excellent!!
Excellent service from Vince!
Vince repaied my bike very quickly and friendly. I will defInetely ask for overhaul next time.
Mary Hollis was professional, knowledgeable, and patient. She went beyond my expectations helping me find the right bike.
Excellent service
First class friendly service.
Any location, but specifically Vinnings and Ansley locations have great customer service; going the extra mile in my personal interactions.
Quality products, good range of selection, and outstanding sales and service staff!
Great staff.
Matt, Casey and Jan were fantastic. Friendly and knowledgable! Explained products, costs, trails, etc.
Walked us through step by step.
Staff was knowledgeable and pleasant .
Employees are always available to help and work as a team.
Employees offer several options and are versed in the products. They provide lots of information and are knowledgeable in setting up a bike for specific customer.
Wish there were more non-bike products and variety, though.
Easy and friendly!
Maintenance on our bikes with knowledgeable and friendly staff. Great help with helmets and other gear.
Thank you so much for the quick service. It was awesome.
All the guys in the store and super nice and very helpful. They took great care of my bike and its ride like a new one , big thanks to the whole team at the shop . I’m always telling friends and folks about the great service and the fellows at the shop .