Client Testimonials

I was very pleased that you were able to fit me into your packed schedule. The technician who did the cleaning - both tile and carpeting - did an excellent job, he was very accommodating. I am happy to have clean floors so I can continue getting the house ready for Christmas Day.

Very professional, very polite, friendly, clean, careful in the house (the little things that are a big deal: wore shoe coverings, put protective pieces on corners of woodwork so tube wouldn’t damage…), extremely informative, very thorough with work as well as, pre and post conversations.

Very professional crew, on time, and clean carpets and rugs!

Friendly, knowledgeable technician.

Thanks, Zerorez, for coming back to look at a concern I had. You cleaned the upholstered chairs beautifully.

I like the “reclean” policy. First clean was not satisfactory. Second one was.

The staff is very friendly and professional. They provide excellent customer service. Zerorez always work with us to meet the needs of our customers. They make scheduling easy and have great communication. We are very pleased with the service and quality work they provide. I highly recommend this company.

1. Leaves no residue
2. Service providers are courteous and informative and efficient
3. They work booties and protected the entry from excessive heat loss

Excellent job done explain everything you were doing and the carpet looks great

This past Saturday was my first time making use of the upholstery cleaning services provided by Zeroez. I was extremely satisfied with the quality of the work done. The technician was very polite and explained each step of the process before bringing any equipment into my home. He
worked efficiently and neatly. He neatly packed up the equipment when the job was finished,
leaving nothing behind except one very clean chair and ottoman. I will certainly recommend your company to others. Your company was recommended to me by Matt Nafranowicz, owner of The Straight Thread, a custom furniture and upholstery business on Atwood Avenue in Madison.

Professional service. Also liked the fact that zerorez professionals wear shoe covers for work.

Very professional and courteous. On time and responsive to all questions

We had 2 carpets cleaned and 3 area rugs. one carpet hadn't been professionally cleaned for 5 years. Our zerorez technician was due to come between 2:30 and 5:00 but he called and was available earlier if we were. So he came around 12:30. He was very polite and friendly and explained what he was doing. It only took about 1/2 hour. I am pleased with the results. I was hoping the living room carpet could have gotten cleaner, but it is a light color and the traffic areas were quite discolored. It doesn't look like new but I didn't expect it too, it's over 20 years old. All in all I felt he did a really good job. Thank you zerorez, I would recommend you to others.

We appreciate your willingness to come back and make things right if we're not satisfied with the cleaning.

The owner and the quality f work.

Your online scheduling and details on what the service covered were extremely professional. The person who came to my house to perform the work was also very friendly, safe, and professional. I would definitely use your services again in the future. My only hesitation on recommending is that you need to consider upgrading your equipment for the duct cleaning so that you can accommodate smaller and hard to reach ducts in older homes (like mine).

Darin was so nice to work with and did a great job of explaining the procedure. He made sure to answer all questions and completed the job in a reasonable amount of time. The carpet looks great!

Very professional work and we're pleased with the end result!

I had a good experience with zerorez and the technician that came to clean the carpets. Where I am not happy with zerorez is I requested a phone call and never got it. I had some questions before the cleaning was to take place and those questions never got answered until the day the technician came.

No Chemicals. Bought a home with light cream colored carpet that had dark, dirty marks in high traffic areas. I'm pleased to say it now looks like new carpet. House smells clean with no flowery smell. (I have asthma.) Wonderful & polite communication; prompt reply to request for information, easy scheduling & changing information, & reminders. Polite service person who wore a mask as requested & answered questions. Was in & out of home quickly. Easy pay when the job is done. I'm so pleased with Zerorez Madison. Thank you Brad & team.

Good communication. Quality natural products and process. Courteous worker.

Great professional techs and fast service!

I love the results - the technician was quite late arriving because of another job but worked very hard once there

They did a good job cleaning my carpet and couch. The technician was knowledgeable and nice.

The technician was very competent and personable. He arrived timely and did a good job.

Professional and helpful, efficient while taking care of our new home.

He was prompt and completed the job in an acceptable manner .

Service person, Matt, was very professional and friendly. He listened to what I pointed out as the areas of concern and did a good job.

The technician, James was knowledgeable in the process and explaining to me what would happen. He was friendly and did an excellent job!

i like that the carpet dries within hours because it isn't saturated. I like there are no chemical or residue left behind making it pet friendly and safe. The techs are always friendly and considerate. Zerorez will always be my go to carper cleaner !!!