Customer Testimonials
Lots of variety; good selection of bikes and accesories
used bike program is great, staff is excellent and super helpful and patient as my 6 YO took his time picking the right bike for him
I appreciate the guidance and support provided by Kristian. I’m very happy with the updates to my bike!
Staff was very professional and friendly.
Good and honest people and great service
The guys are very knowledgeable and dope. I’ll be sticking with this shop from now on
Personal attention from knowledgeable staff!
Excellent service and staff. Always willing to answer questions regarding service and accessories.
My bike is riding as well as it ever has. I also appreciated the fact that before doing any additional work I was notified and told of the additional cost. Finally all work was completed within the indicated timeframe.
What I like about Criterium's service department is that they will find a way to get you back on the road as quickly as possible. From packing up a bike for shipping to a complete drivetrain rebuild on my road bike, my experiences in this regard have been excellent.
Friendly, helpful team and a clean, well-organized store. Really appreciated them holding the door so my bike didn’t get scratched—small detail, big impression. They took their time explaining everything and made the whole experience easy. Highly recommend.
We had a great experience. We worked with Matt and he was patient and very knowledgeable. This was our entry into cycling and we bought two bikes. He made the process easy and sold us the bikes that were right for our budget and overall goals. I would recommend Matt to anyone looking to purchase a bike.
I’ve only purchased one $2 item so far. I’m sure I’ll be back.
Complete trust in service and professional staff
Atenció personalitzada, es resolen totes les necessitats, disponibilitat de productes i amabilitat del personal.
Great helpful staff and the product we needed
I purchased road bike. Although it was out of my budget, after researching, TREK was a more reliable brand, and more bang for my buck.
Schnelle Hilfe obwohl ich keinen Termin hatte.
Friendly customer service and knowledge about the product
This shop is consistently very helpful. Just had service done on my roady and they found issues I didn’t know were there then fixed it right up. Answered questions with great knowledge and patience. Thank you for a great experience and getting me ready for rally season.
The relationships with Steve, Deb & Nate. i.e. trust.
Service was fantastic, great shop in a great area. I was very pleasantly surprised. Loved the overall vibe, what many bike shops are missing.
Great folks to work with Timely repair I only wish I lived closer
every thing was fine, I think a text message along the way would have been helpful, like parts were ordered, parts arrived, estimated time of repair and a completion date, instead of me calling for status report, other than that every thing was fine, I would recommend your shop to anyone.
Very helpful staff, good selection of products
Great brands, good selection and wonderful staff
Friendly,Knowledgeable, friendly,experienced service.
Prompt, friendly, and highly efficient service. Consistently exceptional customer service!
David Jagels
Fast, quality work, reasonable prices
Initially, the team thought that my bike wouldn't be serviced until the next day; however, two hours after I left, I was surprised with a text telling me my bike was ready! Not only did they fit me in but also the work was done well and came in under $40! I will definitely use 7 Mile for all my future biking needs!