- Phone: 1.800.325.4863
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Customer Testimonials
It was easy to set up via app. Scanning in and out went smoothly. Our driver was great!
Dependable
Fast , efficient, employees helpful. Easy in out
Wonderful and swift.
Convenient and easy. Friendly
fast and driver was very polite
Love the valet parking. Great to be able to pay upfront and have your car waiting and drive right out.
Friendly people & ease of parking.
easy park and quick shuttle to airport
We didn't like your change to new company. No QR code. Got in late and very confusing on how to get out when pre paid.
Great service from check personal and the van drivers.
The people are always friendly and professional. Pre-booking on my phone makes life easy. And I LOVE the valet option!!!
Close by Several buses
Super easy. I drove in and was able to open the gate via my phone. Parked and the airport shuttle drove up to take me to the airport before I even had a chance to get out of my car. Now, that’s what I call going above and beyond.
Upon my return, opened the app and pushed the button to automatically call the shuttle to pick me up and guide me to the right pickup spot. Shuttle arrived within a couple of minutes and took me to my car. Exited via my phone. Can’t get any easier.
easy to use - no wait at pick up area at airport. Helpful staff
good service.
Extremely convenient and nor affordable than long term parking. The shuttle picks you up and drops you off at your car and was easy to find at the airport
Excellent service! quick pickup. car ready. Thank you!
Friendly, fast, convenient, fair prices, security
What I like: Fast and convenient service. Helpful and friendly employees. Here's what I don't like: since Parking Spot took over: I think the no refund on cancellation policy when paying in advance is unreasonable. Before Parking Spot took over you could cancel up to the time you were due to check-in. While I can see why this is perhaps too generous. how about allowing full refunds more in-line with other aspects of the travel industry, such as 24 hours ahead? We often book for 2 weeks of parking, so having to cancel would be very costly.
Also, I thin you could have handled your transition to Parking Spot better. I started getting marketing emails from Parking Spot (who I'd never heard of), long before I got your email announcing that Parking spot had acquired Park and Fly. Should have been the other way around.
Also, from the way this survey seems to be set up, you only have one question. What do you like about our services? with a big "submit; button. This makes me think that you are only interested in what's good, not how you can make things better. This makes your surveys nothing more than a marketing tool, not a sincere interest in your customers opinion. Shape up! I hope when I click submit that there is a question about what needs improving.
Very convenient. Friendly service.
Plenty of shuttles and friendly drivers
Always a great staff. From the front booth to every driver I’ve ever had. I can always count on friendly and courteous service!
The staff were friendly and helpful. The parking spot was great! Trip to and from the airport was good. The schuttle driver was very helpful!
Everything! From ease of reservation, drop off and pick up! Top notch. Safe secure, friendly staff.
Easy, no hassle
Super simple, fast and convenient! Will use again!
Convenience, service good
Thanks
Everything from the booking to the check-in to the shuttle, to the pick-up, car wash, and check out were all great! Very friendly, helpful employees.
Staff are friendly and helpful. You are now running shuttles more frequently which has been positively noticed.