Customer Testimonials

Very easy to reserve spot on the app. Driver picked us up right away and was very helpful

Super convenient and good value. BTW - the woman who helped me at checkout Sunday night was awesome!

Process to and from the airport is perfect! I love that I can get picked up and dropped off in front of my car and I know it will be safe upon my return.

They are very convenient! Shuttle pickup is fast and friendly and takes the hassle out of having to try to park at the airport.

It was very easy to use, and employees were very nice an helpful. cheaper than using a limo/cab/uber

Staff and prompt service.

Convenient

I like that you can reserve a spot ahead of time. The driver was quick to pick us up & take us to the airport. On the way back, there were 2 shuttles waiting for people. The only thing we were wondering about was the dust of some sort on the hood of our car when we got back (we were in the covered area).

Thanks

Very professional and so easy to use. Shuttle service was great! No waiting.

Pick up from the airport is easy. Takes you to your car.

Love the valet service
Our shuttle driver last night was awesome. Friendly and personable.
Enjoyable experience from start to finish.

Everything was very easy and the drivers were great!

Convenient through out arrival and departure of facility, getting to and from airport and the drivers were all friendly and helpful throughout the whole trip

fast and efficient

Friendly staff, quick pickup at the airport

Proximity to the airport makes Park 'N Fly so convenient! Short shuttle ride. We had very pleasant, helpful shuttle drivers on both of our shuttle rides. Your parking location is so close to 494, making access to your lot quick and easy. Online reservations were simple and straightforward. Thank you.

Great staff and very efficient service to and from the airport.

The drivers were very courteous and helped with our luggage. My car was waiting when we arrived back from our trip. It was a very easy exit.

Friendly, safe, close to airport.

Personnel are great. Entry scanning has been improved

Friendliness

Convenient location, helpful and polite staff, web site easy to use, prompt pick up

You were ready and waiting at our pick up at the airport, maybe coincidental, but super convenient at a late night flight. Driver was polite and friendly to load our bags, and promptly took us to our car and helped us get our luggage out! We have used your services for 20 years and will continue to do so! Thank you!

You answer the phone; staff and drivers are understandable and friendly; drivers are courteous; prices are fair.

I absolutely love this company knowing I will get excellent service. Whenever I travel and need to park my car this is the only company I will choose we have had consistent excellent service and friendly staff.

Ease of booking, great location, shuttle buses are always on time and ready, and every representative has been great!

I especially appreciate that I can call and have someone pick me up at the baggage area due to mobility issues. That said, I would suggest some training with employees regarding not inquiring with the mobility issue is when it is a hidden issue. I do not use a cane or walker, but have extremely, low energy and a hidden condition I was asked by the driver what my condition was, which is wholly inappropriate. The driver explained that Airport security has been cracking down on baggage claim pick ups. My suggestion would be that if the driver does not see the condition that they simply inform passengers that it might be a good idea to have a handicap placard available in the event The driver is questioned by Security.

Easy entry, visible parking spot signs, and great shuttle drivers!

Quick and safe ride to airport. The drivers are courteous and helpful.

Easy to find the lot. Fast to/from airport.