Customer Testimonials

Efficient, friendly and professional employees. Online reservation system, plus reward days.

there place is easy to get to. They are always there to pick you up and drop off. And it is quick.

Fast easy and secure!

Very prompt shuttle service with great customer service provided. I actually was on edge thinking of all the hassle I would probably would encounter, trying to get to the airport on time to catch my flight. Park and ride was an easier service than I expected. I parked my car in a secure lot and the shuttle was there instantly. The driver had great customer service and was very helpful. When I returned from my trip, the service was as amazing as it was in the beginning. I will always be customer with such a great establishment.

At the exit they were very friendly

Easy to park… easy to and from terminal.

Fast

Excellent customer service from the drivers. They were pleasant and informative. They were ready to transport us to the airport when we arrived and picked us up on time when we returned from our trip.

Ride from car to airport, friendly drivers

The process was almost seamless! We arrived a little earlier than expected but the staff was welcoming. The shuttle was there and we arrived at the airport ahead of plans. When we arrived back at Bradley the van was there and warmed up. The only wrinkle was when we returned to the Park N Fly I was informed that I owed almost 40 dollars more than planned. I had purchased a groupon deal and I did not realize it was for self park and when we checked in no one had told us that we used the valet side. The staff member could not explain why there was an additional 40 dollars and called for his manager who explained that we paid for self park but used valet parking. I had used this lot a few times on previous trips and was not aware there was a difference. The manager was very nice and explained that they had made a change last year and apologized that we were not informed ahead of time. She did adjust the difference from 40 to 20 dollars for us and we will make sure the next time we use the side we paid for. Will use Park N Fly again without any hesitation!

Prompt service. Friendly and priced fair.

Fast pickup to and from airport

Fast and very helpful

Easy to book a reservation, drop off the car and pick it up upon return.

Easy to use, friendly and prompt service!

AS always , invest in headsets so we don't have to listen to the LOUD radios.

Frequent shuttle service

The ease and convenience.

Good location and fast/convenient shuttles, easy drop-off/pick-up, text reminder for shuttle pick-up at your airline/terminal..........much less stress vs some of the other parking options

Easy to find, close to airport, shuttle availability, price, and the people.

Convince and shuttle that's ready to go. Makes my flights easy

Prompt service. Easy to use. Friendly drivers.

Excellent

I like the courteous personnel, quick delivery and pickup at MIA, and availability of covered parking ...all for a very reasonable price. In other words, safe, fast and friendly

Friendly driver, easy to access

Been going there for 20 years when they were executive. They made changes but still getting good service. You’re the furthest away but I have no reason to switch. See you in may.

Very convenient getting in and out of the parking lot. Very prompt shuttle service to and from the airport. I’m very satisfied with the service.

How quick the transport is to the airport

Incredibly easy to reserve and prepay. The drivers are friendly and prompt.

Everything from drop.off.to valet to pickup was extremely professional.
I use you guys whenever I travel nonmatter the price of the competition.
Also your staff was super nice and friendly which is so helpful when traveling.