Customer Testimonials

The kindness and efficiency of the staff

reasonable prices and quick shuttle pick ups

Excellent help and safe place park!

Fast shuttle, friendly helpful drivers. I like that they drop you off at your car since I was traveling alone at night.
I like the frequent parking program.

Convenient, easy and affordable

Prompt friendly employees

Courteous, prompt and friendly service from everyone.

Prompt pickup and friendly drivers.

Quick pickup at our parking spot at 3:30am, easy pickup of shuttle after our arrival back in CLE with super nice driver. Nice staff, working pre-pay -- had no problem showing bar code upon checkin and checkout.

Very friendly and helpful staff.

quick friendly service.

Very easy to get in and out of from the freeway. Close to the airport. Shuttles during the day come often.

The ease of finding a parking space with the help of the staff. The convenience of getting in & out of the airport to your car via Park n Fly shuttles.

We received excellent service from Robyn both on our trip out and back. It was like our friend or neighbor had picked us up. She is very personable and very helpful with all our bags. And I really appreciate the van being so prompt to pick us up at our car regardless of the time of day.

you were very kind to waive extra charges due to a very, very late plane. Thanks
Also, always very good service. always

Love the on line sign up. Everything went great. Drivers polite and helpful. First time using the online and we had trouble getting in. Driver came over and helped.

Easy in and out. Drivers have available to get us to where we need to go. Thank you!!

Very convenient. I have never had a bad experience.

It’s consistent

Great service and excellent response to concerns.

Efficient and friendly

Excellent safe, clean and secure facility. Pick up service to/ from the airport was very prompt. Drivers were very polite, helpful and friendly. Automated interactions were flawless and site-
/app are very user friendly. Thanks from a seasoned road warrior!

Both the drivers were very accommodating, friendly and helpful (I have some physical problems).

Very friendly and effeicent

the driver assisted us with our luggage then clean off my truck and help with everything thanks again

We parked at the airport to meet others arriving from out of state so we were only using Park n Fly for a place to park while we were on a road trip. Each employee we met was very helpful, kind and friendly. I was traveling with someone in a surgical boot - the employees were helpful and compassionate.

Conveniently located near airport.

Quick shuttles, good reward program

On Tuesday afternoon January 9th, the driver who brought me back to my car from Bradley then proceeded to help me clean the snow off.

That was extremely nice of him👍👍

Your drivers are always very friendly, helpful with bags, etc. I never have to wait long at my car (usually someone is there right away) and there is always a van waiting at the airport too.