based on 8963 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food is always fresh and HOTT
Bartender service
Being able to customize the offerings more when ordering online
Service quality of food
Great food, reasonable price, great service.
It took sooooooo long to get our food. We waited for an appetizer 25 minutes to get it then another 15 to get the rest of our food. Kitchen was very slow and wait staff didn't acknowledge the empty glasses.
Waitresses are always so kind and courteous. Food is great.
Food great.Waitress friendl
East Coast Wings on Peters Creek has been a place that fell like home for years. Great wait staff, bartenders, and familiar faces make this a great place to go and unwind. Even the bartenders remembering the drink of your choice is a hallmark of the experience.
Food was delicious, service was great, value meal 2 for $20 is awesome.
The chicken was covered in oil and sauce. Wasn’t fried hard. I think the cooks should just be mindful and follow the instructions on the ticket.
The waitress was nice and the food was great
The food was exceptional
The staff was efficient, knowledgeable and friendly. The wings, both boned and boneless, were crispy. All three sauces we tried were tasty as was the ranch dipping sauce. We tried the Carnival Fries. They were the best churros we ever had. They were amazing.
This was our first time at an East Coast Wings. It won’t be our last. We’ve already told our daughters about it. (We have a vegetarian son-in-law. I don’t remember if there are options for him.)
The bone in wings are very good. However I would not recommend the boneless wings.
Randy makes the best margarita in the Tri-Cities
Great food, great customer service
Always love the staff here. They know us by our faces now and exactly what we typically order. Everyone here is always super friendly. And the flavors for the wings are always so tasty!
The service was fantastic! Greeted pleasantly at the door and very attentive service, as well. The chicken strips were great. Not crazy about the 2 sauces I chose but that's how it goes.
Thank you!
The food was excellent
The staff is always helpful and food is delicious.
Everything was so nice and good smile from the staff and on time with refill i will tell a friend to go there thanks for everything I enjoy my self
Food and service were very good.
Food service atmosphere
Waiters were very busy but made every attempt to make our visit satisfactory. I had no complaints about the service or the food.
The only problem was with my rewards points. I have excess points that could be used but my waiter was unable to use them for some reason. He suggested I contact headquarters, which I assume is you, to see why I could not use my points.
I really like your wings. But this past visit the eings were dry and hard. I told the waitress and she brought me more. They were not hot. Chips were excellent
It didn’t take long for the order to be ready. It was delicious and no problems
Love the food, love the atmosphere and staff
Quick seating, fast, friendly service. Food was prepared as ordered. Server kept our drinks filled and cleared our dishes promptly. Wings were tasty and prepared extra crispy as requested, also the chips.
My family and I came in on Saturday 10/18 around 4:00pm with a party of 6. We sat down and got our drink order and endless chips ordered. We waited on drinks and appetizer for probably 10 minutes and that still didn’t include the 2 beers that were ordered. The beers finally came about 5 minutes later (so 15 minutes) we ran out of chips and asked for more and put in our food order. It took probably 10 more minutes to get the chips. We had to constantly repeat ourselves to the waitress and ask numerous times for the same thing. When we finally got the food one of the orders was messed up. She had brought out 5 wings instead of the 5 tenders. And all she kept saying was I thought you said wings. Then she said she would get it fixed. So we sat there and waited and waited and waited. She came back probably 15 minutes later and said they should be out in 5 minutes. The table had ordered another beer at this time. We finally got our tenders when the rest of the table was done eating and we still hadn’t gotten the 3rd beer that was ordered. And our waitress kept disappearing. The beers finally came finally came out. And we asked for checks because we figured we wouldn’t see her again for a while. Our checks were separated into 3 different parties. She brought the checks and tried to charge us for 6 beers and had mixed up everyone’s orders. She went to fix it and came back and it was still messed up. One of the members from our table also had $10 off birthday reward that the waitress didn’t put on the receipt but by this time we had already been there almost 2 hours and we were ready to go. So we just paid and left. It was an awful experience. If the restaurant would have been busy at this time then I would have understood a little bit, but it wasn’t and the waitress may have had 2 tables at this time. Waitress kept disappearing, having to repeatedly ask for things. Running out of drinks. Taking forever to get things we asked or needed. We tried to be patient and understanding, but it just kept getting worse and worse.