based on 5152 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My order was accurate and my food was great the waitress was attentive to our needs. We received a very good portion of food at a great price and we use there rewards program and earn points for a future purchase. We were greeted by waitress's we have had in the past which makes you feel welcome.
Order was ready when promised. Accurate and good. Only thing I would change was the fries were a little soggy. But the meal was still good
Very good but my chicken was naked and didn’t not have any hot sauce on it. Everything else was good
Call in order, still has to wait 15/ 20 more mins...only had 3 tables & 2 other people waiting,plus one couple had issues that mgr had to adjust bill..seems like issues each time I go to this location..try to support but feel like going to another location again before this one ..and this was 6:30/6'45....not a busy location like New Garden or High Point
the taste of the food , the beauty of the servers
I really don’t think there’s anything you can do. It seems to be more of a corporate problem.
It’s mostly that the menu is getting very boring. It’s always the same thing. Just a different version. Need something new and exciting. Bringing back. The chili in the winter would be nice and the chicken soup was very good.
Order was ready when i arrived, and tested so good.
Love ECW. Great wings and the best Ranch dressing.
Sides are a bit small for 3.99 (ie:sweet potato fries are skimpy) for the price
Kitchen staff get the wings "right" everytime!! Favorite place for wings.
Love the App rewards!!!
Service was quick and courteous. Food was delicious.
The 5 Buffalo Chicken Fingers with your favorite heated sauce of you choice are fantastic then add in the fries, carrots and celery sticks makes a meal you can't resist.
The service is great.
Great wings and wait staff
The service was quick, the server was pleasant, and the wings were big
The wings were cold and not saucy enough when I asked specifically for extra saucy. Overall the meal was a disappointment.
Always amazing food and even better service! Our family enjoies visiting the Kanapolis location!
the food was wonderful and service too-My only complaint is I have never gotten my own card and never emails for discounts-my husband has his account
Cold food
The food, the atmosphere, and the people are great! Highly recommend!
Great food and service
The server was great! The food was great!
Food was great
Very fast service and the fries were hot and delicious.
GREAT SERVICE & FOOD!
The food was good, but the homemade chips had the taste of old oil, but they were still good, but disappointing from other times I’ve had them. We got the never ending chips, but they were slow bringing them so we only got 2 before we’re done with the meal even though we asked as soon as they brought the first one as an appetizer. The avocado flatbread was very good.
When we walked in the three servers had to finish their conversation before one of them walked over to seat us. We considered leaving because it took over 5 minutes. Service overall was slow and inattentive. We had to get up and ask for our check and a to go box. We will go back though because we know it could be better and has been.
Food was great….
Restaurant was clean
Happy atmosphere
Hot wings were Delicious!
This is the only Eastcoast I eat at! The buffalo dip is to die for!
Most of the time, pick-up or delivery orders are incorrect. Something is generally left off, or is completely incorrect.
Me truly enjoyed the service we received and the food was absolutely delicious!
The beer was ice cold & the staff pleasant.
If you run beer specials you need to make sure you have that particular beer on hand. Thursday special was $2 domestic but at least 2 were not available. Food and service were excellent.
Food was fresh and delicious!