based on 3523 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Salads off the chain
Our waiter, Edwin, was so fun and made dining enjoyable!
love everything
Wings were good and flavorful.
We love the staff and atmosphere!
The food was delivered hot and the staff was very friendly
Excellent experience. Interior is a bit small but it wasn't crowded so we enjoyed it. Food and service were on point and dessert was terrific. A little costly but I thought it was well worth it.
rewards
Great food. Great service.
Food was good but I asked for saucy and extra sauce on the side, there was no sauce on the wings but we did get it on the side. Also when I ask for 10 wings with 2 heat and 2 flavors, they get put in the same box but the box is not marked to say which are hotter, not good when a child takes a wing and it is hot
Nice, quite and clean!
East Coast has the BEST wings and fries. There are many wing places to choose from but if I am craving wings, I go to East Coast.
Quality of the food
I'll never order close to your closing time again. The quesadilla had an awful taste. If there's a next time, I'll stick with the regular version. The salad was good. The wings looked like they had been sitting around for days. Dry, tasteless,and the Korean BBQ sauce was different (not in a good way) to any other version I've had at other restaurants. This was the most disappointing meal I've every received from ECW, and I'll know never to order in the late evening.
The wings didn't taste fresh this time. Some pieces look awful even before we tasted them.
Great food. Good atmosphere. Helpful servers. Great salad. No complaints
Food was fresh and prepared accurately.
Jordan has been very unfriendly and rude when I've been there in the past. I will not come in while she's working, period.
It unfortunately stems from a complete misunderstanding that occurred over a year ago regarding a friend of mine. She was not the bartender at the time, but tried to remind her via phone call that said friend should not have over 3 to 4 drinks without eating.
Jordan assumed that I threatened her. That is a lie, and I truly detest that sort of accusation, as I am not a violent, out of control, or mean individual. We have our favorite staff there and love coming down to chat with our friends.
Concluding, Jordan totally overreacted unnecessarily. Told by her that I was to be handed over to the manager (Kelly that night), I was promptly hung up on. Not good.
As always, the food is great and the servers are so wonderful! I love the Bourbon Street sauce, it's got the perfect sweet flavor.
The food is fabulous and wait staff is wonderful!
Great flavor , good service
The food was good!!
Good food and good service
Our waitress was perfect. Attentive but not annoying. She really appeared to enjoy her job.
The food was delicious and our server was excellent!
The kitchen needs more help. It took a little while for our food to come out. The black waitress that waited on us was excellent
Dining room tables are really sticky. I believe the finish has been damaged by cleaning chemicals.
Good food
Service was great and the food was great.
Good food, good price, good service!