based on 11382 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food is always delicious and service is great. Really like the rewards program.
Friendly staff, great service, great food
We always order boneless wings and half of mine will be dry while my wife's are swimming in sauce or vice versa, that's even if we can eat them because they are so heavily breaded then over fried, you can barely get your knife through them
This location is the best in the area, I frequent the Kernersville location when at work but this location and the Highpoint location are the best.
Personal experience with the staff. We love the staff. Food is always great!!
Our bartender/ server ( Shawney) is the absolute best. Probably one of the best this location (Hickory NC) has. Never have to want for anything. She is observant polite and very professional. Wish she were there more often. I always try to go when I know she’ll be working because I know the service I get will be excellent.
We love the restaurant. Eat here often but it almost never fails that our order is wrong. I do think it comes from the wait staff trying to remember the order exactly versus just writing it down.....otherwise always a pleasant experience.
LINDA LINDA LINDA LISTEN THEM WINGS WAS AMAZING! Me personally I would have loved it a bit more crispy and soft but overall I am satisfied Thank You so much for my birthday wings! If you get food here request Ms Linda LINDA to make your food, they better hope you don’t leave because you got the hands for the company fr! I will be coming back to see you and I hope to hear you are still there…you need a raise 😅
Always great food and good service. ECW is a fave go-to.
Wings never disappoint and the one time it did, the manager made it right. Can't ask for better customer service when the bar has been set high already.
We ordered it to go. The only thing that wasn't right was the amount of tots my husband received with his meal. They weren't very many in the box. Normally there are more. Besides that, the food was awesome as always
I waited 20 more minutes for my order than expected
Great service
Great packing for to go orders! Order was on time at pickup. Great food/wings!
Food was very hot and service was wonderful
It's always dry and an issue to order the celery and ranch together like we used to. It's so fresh and crunchy but we dip it in the ranch. No point in getting it if there is no ranch to dip in because we use ALL wing ranches with the wings and/or wings and chips(in our case).
Good service and friendly staff!!
Quality of the food!
We sat at the bar, the bartender was very friendly and helpful with suggestions.
We really enjoyed the salad we ordered and the people around were very friendly.
Wings were fried just as I requested and everything was delicious.
Great customer service!!
Service was great
I always have a good experience there you have a great staff at that location
The wings were prepared the way I requested.
The food was delicious as always, but the service was somewhat lacking. We had to wait longer than usual for our drinks. And we had to ask more thank on ecfor certain things. No yup to their usual standard.
Great food help was great
Excellent service and great food.
Great service and good.
Great food as always! Definitely the best East Coast Wings!
The establishment was clean the waitress was really nice and our food was good. We didn't have to wait for our food. We will be back!