based on 3141 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Last take out order I placed for wings did not have any ranch.
Good service
Food was good, ordered to go online and was ready when I arrived.
Food was very good and tasty!
Food was ready when I arrived. It was still hot and very good. Used the app to order takeout.
I arrived to pick up my online order only to find out the store was out of boneless wings... understandable, but why ask for a number to call the customer if there are any issues if you're not going to call. I then waited 10 more minutes on the food they did have and was told I would receive an email confirming my refund for boneless wings. It is now three days later and I never received refund, so I call the store and was told the manager wouldn't be in til later in the week and there was nothing that could be done.
Good wings!
Good food, nice environment
Food and service great!
Food was fantastic with the exception of not having any liquid sauce on the tenders. We ordered 4 servings of 5 piece tenders and normally they have a wet sauce on them. This time they did not and that is what makes this item so appealing.
Always great wings and great service!
Take out was good
Missing items. Had to return to pick up so everyone could eat dinner
Topless bar
Everything and everyone was phenomenal!!! Staff is always friendly and food is always great!
Our last visit was great and nothing to improve.
Most of the time the food is great, it seems like it depends on who is working. The biggest complaint most of the time is the chips. There are clumps of them that seemed to stick together and don’t get done while others are almost burnt.
I like going to a place of business where I know who the employees are. Only one person up front had on company labeled clothing. Thats not good business. Other than that your establishment is ok....
Our waitress is one of the best that ECW has. She took our order (6 of us), w/o writing anything down which is a miracle in itself--4 of us order different wings, and 2 other order. She kept an
eye on us, and actually asked us if it was too cold to sit in the bar area -- as my husband has prostate/lung/brain cancer and she wanted to make sure he was ok sitting there. Love to come to ECW and will surely be back
Wings are the best in Memphis., TN. you also have great burgers and fries.
Employees are always pleasant and helpful.
Good food. Kind employees
The last 2 takeout order has been wrong, did not get what I ordered on line correctly.
Always great service at Salisbury location
Staff is friendly, food is always well prepared and delicious, service is fast! We've always enjoyed our meals here, it's the best!!!
Find a way to keep staff. Clemmons used to have the best, cheerful, consistent staff. Something must have changed, probably leadership. Now there are new people every time and service is now a lot slower. So the kitchen staff may have had turnover too. Again, usually a management issue. It’s sad bc it was the best ECW around .
A great waitress! Great food, and atmosphere.
The employees are so nice and the food is great
Food is good and staff is very nice. Love that their are daily drink specials. Sometimes nobody is in the front of house to greet/ seat/ receive pickup orders and I have to wait a while.
It super easy to m order and pick up. Thr wings are great!!
The Wings