Customer Testimonials
I could not be happier with Jennifer S. She has helped me for years and has been nothing but extremely helpful each time. Some of my schedules have been complicated and she doesn't miss a beat.
Always there
Janet is amazing!
She helped me when Concur was down!
She deserves a raise!
Janet followed up to make sure everything was taken care of!
Thank you, Janet!
Emily has been very nice to work with.
Very prompt with her responses to our inquiries.
I like that Martha has a lot of knowledge and expertise with helping us book travel plans. She is always great about answering any questions that we have about our trips.
Very help full while planning a trip. Response time from our agent, Leah, was excellent.
Easy to use
What can I say except that Jennifer Turner is the best!!! She answers your questions and gets back to you promptly. All I can say is give her a raise and a vacation she works so hard for all of her clients.
Professional, competent and friendly
Jennifer is knowledgeable and friendly and she responds to any questions I have in a timely manner.
Easy to navigate website
Marissa did a wonderful job.
Very easy to schedule flights. Also the assistant was very friendly.
Great customer service, calls returned in a timely manner
I needed to speak with a Fox Travel representative regarding the booking of a flight for an upcoming work trip with personal time. My husband is coming with me but is not employed at my institution. The representative, Valerie Carroll, was absolutely wonderful. She ensured I got the lowest priced flight possible and that my husband and I were sitting together on our flights. In addition, I was working at home and caring for my toddler, who was pretty chatty during our call. Rather than getting annoyed, Valerie just loved the chatter and told me about her own grandchildren. I had a wonderful experience booking with Valerie and Fox Travel.
you guys are awesome, you get flights and hotels quickly and if i need to reschedule you get it done with in a timely manner
The consistency and ease of use
All the agents are friendlyand easy to work with. They usually brighten up a gloomy day !
quick customer service that's knowledgeable and helpful
My first time using it and it was easy to use and successful
Staff is always friendly and helpful.
Agent was very friendly And helpful.
Great support by Kim Myers...
I am kept up to date with current information
Informative
The team is responsive and very professional.
Always professional and a high level of service.
Very quick response time and resolved my question within seconds. Love the chat feature!
I am in debt to Barb Beser, Kayla ( and ) other who helped me with a need for special assistance on my upcoming trip within Asia and home to the US
So professional friendly and able to guide me to the best options and flights
I am a fan!