Customer Testimonials
I can call and talk to a travel agent, not a robot. The travel agents are helpful, return calls, and answer all my questions.
Wonderful service! Quick, efficient and met all my needs.
Nice support staff.
I appreciate the agents' flexibility in working with the customer and willingness to accommodate the traveler's requests and suggestions.
Quick, assertive and kind
Services are easy to access and online tools are easy to navigate
Right the first also very helpful in choosing a trip
Customer service is wonderful. Everyone I have spoken with has been very helpful and knowledgeable.
We’ve been very happy with both of our agents so far. It’s very nice to be able to rely on them for updates and changes to flight schedules, hotels, etc. Our previous agent Katie was able To change our flights to airports and times that better worked for us when the airline changed our Original flights. It gives us great peace of mind to know that they’re on top of things
Availability 24hours, and full service.
Professional, knowledgeable and friendly
Your tour services are great for older people like us who are novices when it comes to touring Europe. It takes the guesswork our planning a successful vacation.
Professional & personable
Sherri Schmidt is great to work with. So fast in responding to all my questions.
Jay was a great listener and gave me a range of options for flights that fit my preferences. He also explained clearly what I should expect and how everything worked. Overall, I was happy with the great communication and speed of the service.
listened to the fox world travel show on wtmj for years, and was impressed by the knowledge and first hand experiences and reviews of locations. we went to alaska with fox, and was
very happy with the trip!
Personalized service via phone or email; Gina and Kim are the best!!
Very convenient and helpful with making travel arrangements specifically booking flights through them.
Brianna did a great job with our request, and recommending places, and being patient while we looked at our options to book a great vacation
I love the agents in the offices and the wonderful travel team who are always there on a trip to take care of any questions!
Also, feel that you listen to suggestions (for the most part) and try to find new or improved group trips for those of us who have traveled with Fox.
Also my agent (Alana) listens to my questions even when “strange” or complicated and always gets back to me. As a single traveler I always feel “welcome “ on any trip I’ve been on which is appreciated
We have been well taken care of for all scheduled vacations.
The level of communication has much improved since we changed vendors. I am hoping that this will continue!
well done!
Alana, as usual did her AWESOMENESS job. It took several contacts to arrange our next trip. She knows my wife's and my tastes and builds them into our dream vacations. Her thorough research and caring is appreciated to the fullest.
Alana has been an all star for us and we greatly appreciate her help. She is the reason we stay with and recommend Fox World Travel to all our friends.
They worked hard to find me a room when the town was booked up.
got back to me right away with all of my travel needs
I am very happy with the service I te rice. It continues to improve!!!
responsive and helpful associate who did extra work to communicate the status of my business travel
Our travel advisor works above and beyond what we expect. It's our fourth trip with Marilyn (maybe fifth).