Customer Testimonials
The helpfulness and knowledge of the team along with the convenience of having your service to book travel arrangements.
Clara was great to work with! She was professional, thorough, and asked good questions. I would be fortunate to work with her again.
Very friendly and personal, so glad UW switched back!
The ease of making reservations. I would like to see improvement of after-hours emergencies with check-in or flight issues. Seems to always be hard to reach someone when you are in a frustrating situation of those issues.
Timely responses. Helped to change flight opportunities to better convenience me.
Convenient
Very user friendly and final confirmation received quickly.
The folks are very professional and friendly. They are helpful when I request a change.
Thanks,
It is quick and very easy to use every time.
I like the fact that my flight and hotel was seamless. I was given choices and able to pick what I liked.
Very easy to book thru. Willing to help make changes on the fly.
Easy Booking
It was our first time using a travel agent and I would definitely do it again.
Chelsea was able to provide us with even more than we had hoped for and still stay within our budget. The hotel was a beautiful 5 star and included an amazing daily breakfast buffet. The excursion to the Palace of Knossos also included a private driver and tour guide, a tour of the archeological museum, and an authentic Cretan family style dinner. It was way more than what we had expected and we loved the entire experience.
The booking process was a breeze and Leah helped us find exactly what we were looking for in a honeymoon destination.
Easy to navigate and a very informed travel advisor, Alana.
Very easy to book travel and always very helpful if things change or if questions arise
Everything
It just makes the entire process of traveling so much easier. All of my information is in one place.
Very friendly and had all the information we need to plan our trip.
Having someone let us know we are traveling to a safe area and decent resort. Also finding the best flights we can pick from.
Friendly
Excellent service and also good communication
Bridget Cunningham is the best. Very professional and alway attentive to our needs.
Colleen Haas is the best. No mater what you need or problem you have she comes through with a solution. Absolutely the the best
Thanks Colleen
very friendly staff
BUT sometimes at night the hold time is close to an hour if not more
Prompt service when calling in for assistance. I often need help quickly as I often am not calling until I’m in transit and need help with changes
Prompt reply.
Customer service is awesome
Very responsive in updating my travel itinerary and answered all my questions. Kendra Veinotte was extremely helpful and sent all the needed information after our conversation. I appreciate all of her help.
Thanks,
Jan
The support desk was extremely helpful and the booking was very smooth