Customer Testimonials
No up selling pressure. Techs are friendly and very professional.
Tim my representative is Outstanding. He communicates so well, schedules when I am available. The man is so polite and so cordial. I wish he was 1 of my employees ! He does a much better and through job then Walter did at the end of his career. Walter was a great guy, but Tim does so much more ! I am so thankful for him. Also the other employees you have doing my Termite inspections are great. I have now signed up for the lawn insect spray starting this week. The ladies in the office are very accommodating and very helpful. I really enjoy doing business with all the staff at Hughes. Thank you kindly. Guy K Denig
Friendly people who are always on time. We’ve been happy for 14 years as customers.
Jerry is the best!
Great service and customer service.
Prompt service
Timely, professional service. Appreciate the text from the technician reminding me of the upcoming service.
Great communication and excellent service. I find the technicians to be outstanding.
Kyle is fantastic! He is friendly, professional and thorough. We have had zero issues with pests since hiring Arrow.
John shows up on time and does a thorough job with the duster and the insecticide application. We appreciate that he's so dependable. He's willing, too, to answer any questions we may have or to check out a situation on our property when it comes up.
All aspects of service is wonderful.
Consistency… the only problem that occurs is actually scheduling the appointments, and the problem is with my end. Product… the applications work! Technicians… always polite and engaging.
Hughes seems to be a very reliable company. And does a great job
Anthony does a great job and always lets me know when he is coming.
Reliable and prompt.
Great communication and friendly, helpful service!
Always responsive
The technicians are great!
Friendly and professional
Todd is great.
Mikai, who is now our service tech, is professional, courteous & knowledgeable. In our experience, he goes over & above what most service techs typically do
Everything
It’s not intrusive. You get notified they are coming, so you have an opportunity to discuss an issue if you have it, but you are not annoyed with repeated interruptions.
They also come back quickly if you haven’t solved a problem.
Technician was great with communication and did a very thorough job
I appreciate everything Xavier does for me.
He is a very kind and trustworthy person. Its important to know that when someone is walking through your house that he/ she isnt stealing nor judgemental. I am a hoarder and her has been very nice about having to walk around things. He does a great job inside and out.
The Franklin location is organized, prompt and professional. Corey is especially customer oriented.
Customer service excellent .. They respond in a timely manner.. They are always willing to return if service problems occur.. Staff are excellent .. That includes office and service staff.
We have used arrow for years. Rick is always professional and on time.
The friend winners of the people I really like the guy that does our house very much
Clint is wonderful. He has been pest control professional for many years. He is friendly and reliable. I highly recommend him!