Customer Testimonials
How everyone was so friendly
Excellent service and communication. Very pleased with the services that our representative has consistently provided for us over the years. He is excellent!!
Great people doing a great job.
Service techs
friendly, Professional, quick service.
Matt Mason is my exterminator and he is very friendly and efficient. Gets rid of my bugs.
Friendly, timely, informative
The techs are very professional and explain everything.
Very professional and friendly technician. Takes time to be sure we are satisfied.
Chris does a thorough job.
He has taken care of any problems that we had.
Very friendly
Dilmus is very thorough and careful to treat all the likely spots bugs may hide in. He’s great about keeping us posted on appointment time and is a great representative of the Company
Everything !
Efficient and easy
Reliable, thorough, professional, courteous.
Staff are very helpful and knowledgeable! Service is handled in a timely manner. And with good results.
Jaimie is always kind and courteous when taking care of my home.
It is easy to schedule appointments and pay online. Office staff and technicians are attentive to my needs.
Prompt for service
Quick and very professional
Great service and helpful information.
I have often wondered if I was wasting my money on my Termite contract. Not amy more... Evan Hamlin understood my questions and took the time to explain how the system works in a way I could understand. Because of Evans elite understanding of how the bait traps work and is patience while dealing with my 100 questions, I finally understand what I am paying for and am satisfied it is worth every penny!!
Professional people.
The techs were punctual,friendly, and informative!
Professional, polite service
The gentleman who came to my house was very nice and professional. He walked me through what he was going to do, and although that really wasn’t necessary since I work from home and needed to get things done, I appreciated it because it was his first time servicing my property. He completed everything, and he even knocked on the door when he was finished to let me know he was done.
The only part of the experience I didn’t particularly care for was the repeated upselling of your other businesses and services. I completely understand that your company offers additional services, but I think those are better discussed during the initial call, particularly when someone has just moved into a new home and may actually be looking for those services.
For example, I was told several times about your lawn service even after I explained that I had already hired another company and was under contract with them. At that point, continuing to promote the service really wasn’t helpful or necessary.
Overall, I was very pleased with the gentleman who came to my home and the service he personally provided. My only recommendation would be to reconsider how and when the additional services are promoted to customers.
The service man
Consistently on time for scheduled appointments
Pest free
Informs customer to prevent issues
Professional and thorough
Been using Bug Out for our home and yard for quite some time now. Very happy with home application but a little dissatisfied with the yard application. Sprayer never notifies us Pryor to coming. There are still certain weeds that are taking over the lawn even after discussing this problem with the lawn guy. I have tried to hand pull the weeds in question but there are too many. I shouldn’t have to if I’m paying Bug Out to take care of it!
Friendly, responsive, efficient
Communication is great. We have a wonderful tech, Rich, who is very pleasant, great communicator and very knowledgeable.