- Phone: 509-590-0022
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Client Testimonials
Fast and friendly tech. AFFORDABLY with great results...Thank you!
VERY free with information to keep my carpeting looking new. Easy to bounce ideas with and I had a genuine conversation without feeling like I was being talked to rather, I was being talked with. My carpet dried quickly. Arrival was at the beginning of the window allotted. Overall, I am very happy.
your products did exactly what the technician said they would do.
The technician was very knowledgeable about your company and acted absolutely
professional through the whole process.
Great product. Amazingly clean carpet.
I like how the clean the carpets looks afterwards and that it drys very quickly!
Patrick, who was the technician that came to my house, was awesome! He listened to my concerns and devised a plan to conquer them. Thanks for the stellar job Patrick, I know I will be calling you the next time I need my carpets cleaned.
Prompt service. Thorough cleaning with no residue left behind.
Professional staff were knowledgeable and friendly.
The product cleaned my carpets very well and the technician was very friendly and professional.
The did a great job getting the dirt out and it was very fast.
Reliable, earth clean product, no oder, very clean!
Our carpets look clean for a longer time with your products than your competitors. We also like the professionalism and knowledge of your employees.
Our light colored carpet remains spotless thanks to Zerorez. No residue means it stay stay looking great between visits. All the techs who have come out to our house have been very nice, eager to please, and always wore coverings on their shoes. Excellent service!
Showed up on time and did a great job on my carpet. Answered all questions i hadand was very professional
I like the method of cleaning where carpets are not soaking wet upon completion. I like the communication with emails and phone calls to let us know when the company is exactly coming. Keeping us informed is always appreciated.
clean and helpful had a good knowledge of your products
Great technician Jay. He was knowledgeable and professional. The products did a fantastic job of cleaning both tile and carpet.
Left the room smelling fresh, not soapy. The tech was very polite (I thought the commercials were exaggerating, they don't). They are as friendly, well mannnered, well dressed as they say in the commercials. He was even concerned about animals that may escape from the house while he had the door open!
Great service and carperts are clean
I am always pleased with the service we are provided by the technicians that come out to our house. They are always very pleasant to deal with. I also love the way my caprets look after they have been cleaned.
The young man was knowledgeable and professional and my carpet looks great.
My recliners are much fresher.
Carpets look great. pleasant odor,great worker
Tim was great, he was professional and very knowledgeable. I had to have him come back as part of one of the areas didn't take completely, but it is looking very good now. Thanks!
My carpets look and smell great! When I've had other companies "shampoo" I always end up with headaches for a few days afterward due to the soapy/chemical smell left behind. Zerorez got my carpets clean without any chemical or soap odor. Also, your representative Tim who did the work was very helpful and honest about what would and would not work (we had some pet stains that would take soaking the pad and we chose not to do that based on price).
We enjoyed Tyson, who listened to our problems- after having a House Sitter here for 3 months. He assured us he could clean and sanitize our carpets, and he did. I really love the cleanliness, softness of our carpets, and the feeling that MY HOUSE IS CLEAN again.
i like the idea of not using soaps which leave a residue on the carpet. hopefully it will stay clean longer.. time will tell
Carpet is extremely clean and dries really fast.
I appreciated that when it was apparent that the first cleaning was not thorough, you sent another technician out to fix the problem. Not only was the first cleaning sub-par, but the first technician also took paint off of wall corners, and took small chunks out of the wall of the stairwell near most of the stairs with the cleaning tool. (I wouldn't have thought that he possibly could have done this, except I had just finished painting the walls a few days prior, so it was very clear how the missing paint/divots came about.) I would give a total zero out of ten on this question if I only had an experience with the first technician. However, the second technician was so FANTASTIC that I would recommend your company with the caveat that anyone I am recommending you for would ask for him (although I seem to have misplaced his name...possibly Carlos?) He took great care to do a wonderful job, AND also was very knowledgable and careful. I couldn't believe how great the carpet looked after he re-cleaned them. The first guy actually left stripes on the stairwell carpet; the second person made them look better than I thought possible! It seems like a problem for you all if you can't count on the same level of service from all of your technicians...

Quick dry and a great job! I've had Zerorez clean my carpets twice and was very pleased with the service tech both times. Very professional, worked very hard, and pleasant.