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Client Testimonials
The customer service was fantastic-- they were there when they said they'd be there. I didn't have to sit for 4 hours waiting, they were prompt. The techs were super polite and great to work with. I will definitely recommend Zerorez to friends and family.
Very professuonal, punctual, and kind. Listened and made sure I knew what services and the cost ofvthose services.
I like that it's hot water extraction method and a "green" method.
customer service was excellent.Tyler was very good.There was a area in front of sofa that didn't come all the way clean, but I was asking him questions about the services.So I wont blame him.lol In fact I will have him back soon for a good price again.
The thoroughness of the cleaning and courtesy of Cameron.
It was a very fast process and technician was very polite and seemed to be very knowledgeable.
The technician is always friendly. I like that they don't wear their boots on the clean carpet that they have just worn outside. It's the only company I know of that uses corner protectors.
our carpets look great. very fast dry time.great service.
that it has no soap residue.
Cameron was very pleasant and professional and was very aware of walls with his equipment. I will be having him come back out again. Over all the best carpet cleaning service I have had and I will be recommending him to friends and family. Thank you!!
Your Spokane tecnition, Adam, was so knowlegable about everything from pet smells to treatments. I really appreciated him taking the time to explain things to me. He was quick yet he did a fantastic job treating my carpets. A very polite young man with a wonderful attitude!
No chemicals
Clean carpets. Friendly service.
the best method of cleaning
All those I dealt with were very cordial and professional. The clinician was very polite and efficient and did an excellent job.
I love the no chemicals.
professional and friendly customer service, arrival time, friendly operators, Zerorez cleaning product, quick drying, price, and most of all the look of the carpet.
I loved the personal approach, being on time, considerate and very friendly!
The technician was efficient and cleanly. He went right to work and the carpets are fantastic.
they were able to get a stain out of the carpet that I thought would be totally impossible especially due to the length of time it was on the carpet. i was impressed
The rep gave me the price quote before starting the service; LOVE the clean smell, both the citrus and the way my house smells afterward; no sticky residue on the carpet.
The carpets look brand new and with a dog in the home I didn't think it would get as clean as it did. The guy that came to do the carpet was very friendly and professional.
Technician was great. Very professional.
No long wait for scheduling. Technicial was on time, courteous, well-groomed & professional. Carpet looks and "feels" clean and fresh! We are looking forward to the continued benefits of "no residue" from the Zerorex process!
Patrick was great, helpful and laughed at my kids jokes. He was in and out in no time. My carpets look great!!!
I especially like working with Patrick! He is personable and efficient. He has helped with our rentals. I was so happy to learn that he is still with your company when I called to schedule carpet cleaning this Fall! Thank you... Our carpets look grrrreat!
Great customer service!! Not only was the person who set up my appointment wonderful, but the technician was awesome. He did such a great job and was so nice. I did not expect such a great experience because of how the customer service was from the place that cleaned my carpets last. Would definitely use Zerorez again and would recommend it to everyone. I didn't even know they cleaned more than just carpets until the technician got there. Wonderful, wonderful, wonderful.
Carpets are cleaned and spots removed without excess water, soaps, and cleaning solvents and leaves the carpet soft. I have hired carpet cleaning on two homes with different carpet types and both times the service was prompt and the technicians were polite and experienced at their job.
On time, fast, very friendly and polite.
The cleaning really brought the carpet back to life. Great work!
I like that chemicals weren't used to clean my carpet and it dried fast. The tech also did a great job removing a big pet stain too. My carpets look great!