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Client Testimonials
Thorough. Punctual. professional.
Team was professional and answered all my questions about process. Results were better than expected.
Service guy was outstanding,,,,your service is very professional!
Our dirty carpet now looks almost like new. We are quite pleased with the finished product. Adam did a great job! He also was a very personable representative for your business. We were a bit disappointed being told on our oinitial phone call made the last day of July that our appointment to have our carpet cleaned on August 13 wouldn't apply to the "Team Gleason" promotion by Zerorez. We had heard Rick Lukins convincing advertisement that booking an appointment even on the last day of July would still apply to this promotion, which is what we had hoped for. Adam said he would look into the matter. We appreciate Adam being willing to move around some of our bigger chairs as he did his job. We both have had back surgery and are unable to handle moving furniture around.
Fast drying time. Seemed to clean the carpets extremely well.
Everyone I spoke with at Zerorez really listened and focused on what I wanted done. Josh was great. We discussed what I wanted done and he focused on the details to make that happen. Josh worked hard the whole time. He was very systematic so that nothing was missed. He clean our air ducts that hadn't been cleaned since the house was built twenty years ago. Josh also cleaned well traveled carpets on two sets of stairs, two hallways, and the living room. Everything looks great and I am confident that our air ducts are circulating clean, fresh air. I am very happy with the work that was done and will be sharing my experience with friends and co-workers.
Fast drying
timely and very courteous
NO residue. Associate comes on time and "gets down to business"
Our rep. was Josh and he is FANTASTIC.
Tim was extremely knowledgeable and professional. My carpets not only look wonderful now, but my house smells super clean! I like that your cleaning process won't attract the dirt so my carpets will stay cleaner longer. Thank you!
The product gets the job done - carpets always look and feel great afterward. The service is professional, prompt, courteous and friendly. I've used zerorez several times and have never had anything but the most positive experiences. I'd recommend it to anyone.
Friendly and knowledgable service technician.
polite staff and easy to get an appointment..
It was easy to get an appointment right away. The tech was very professional and seemed knowledgeable.
prompt, courteous, through and very professional
Dries fast, looks good, friendly service .,
Efficient well trained staff.
How well it works and your staff is great!
The technician was absolutely awesome and professional! I will definitely call and request Shane
Friendly and efficient.
I have been very happy with the service I have received from ZeroRez. The techs are always honest, friendly, and courteous. I never feel pressured to add additional services that I didn't originally schedule and I never feel as though I'm being scammed (as I have with other companies). I will use ZeroRez in the future and refer friends and family to use them as well.
I have used Zerorez 3 times now. All stains came out except for 2 and they just happened ..that is why I called..the rest of the carpets look great!
I like the fact that you don't use shampoo and the carpet dries so quickly, except where extra work is needed, which is expected. The Techs were so nice, I had two cause Cameron was in training. I also like the fact that it's 100% guaranteed if I'm not totally happy with it. I might have to have them out again, cause I can still smell the urine and where he cleaned the stains in the living room aren't looking good. They're still a little damp so I'll wait till Monday to see.
Your employee was on time and friendly and professional. The carpets looked great and were dry by the next morning.
Product cleans well. Rugs are not soaked. Cleaner was on time and very efficient.
Your representative was very careful and efficient with his equipment and the solution. There was no lingering odor when he finished and had left the premises. The soil had made a black border around the rooms and on the stairwell. He had a little brush that he scrubbed those areas and when he finished, everything was clean. I am very satisfied with the appearance of my carpets now.
Great service, clean , clean, clean. Great people. My thanks.
no left over residue. prompt, friendly service.
The people who came and did the work were very concienious. Worked hard get the best result.
Our technician was so helpful in checking in to let me know the estimated time remaining, steps taken to remove stubborn oil stains, and asked great clarifying questions. We had to do our carpets after hours, so it made a late night for both of us, but he had a great attitude, was on time, and efficient. We'll never go with anyone else! I can almost say it was FUN!