Client Testimonials

I appreciate the customer service.

Fast, efficient, friendly technician ... very clean carpet in the end.

the technician was very fast, beat his ETA by 15 minutes. very knowledgable of the product in answering all my questions. my carpet has never been cleaner!

Does not leave residue and can make an appointment on-line.

My husband and I just bought a house and wanted the carpets cleaned before moving in. We are new to the area and weren't sure which company to choose. Several co-workers recommended that we look into using Zerorez. We chose Zerorez based on the user friendly website and the value of the service based on the estimate that we received. The technician took great care of our home while working, like using corner protectors and wearing booties. The technician was friendly, helpful, honest and very knowledgeable. He used a black light to reveal hidden stains/areas needing special attention and was honest about the cost in treating those areas. He took the time to ask questions about our home and our needs, tailored the products he was using based on that discussion, and then walked me through the process that he would use. He even gave suggestions on how to maintain our carpet in the future. I am very happy with the service that was provided.

First - No chemicals are used. Second - Zerorez has always left my carpets feeling like they have been cleaned. Third - The Techs are always professional and friendly.

Having said all that --- This time I was surprised at the amount of time it took for the carpets to dry. Always in the past, if I have carpets cleaned on Wednesday morning then I am able to put my house back together by Thursday morning, and certainly walk on them Wed eve. This time, carpets cleaned on Wednesday morning and still very wet that eve. Windows full of condensation Thursday morning. Did not feel carpets dry enough until Friday afternoon.

I like tht the spots won't reappear due to fact that there are no soaps used. James, the service-man that did my carpets was really great too. :)

On time, clean cut serviceman, didn't try to hard up sale, smelled fresh and clean when done, my carpets look new...better than I thought they would come out!

My carpets are clean, even the places my dog You are a bit more expensive than other services I have used. However, your special of $44 per room was helpful.

We love zero Rez! Our technician was very knowledgeable, professional and helpful. We will use zerorez every time we clean our carpets.

You did a great job and our carpet looks great. Thanks!

Green cleaning and the job was well done. Thank you.

The service man was profession, polite, timely, and efficient. The carpets were cleaned quickly with no additional mess. Most of the carpet dried within 6 hrs with furniture returned to it original place by the next day (by my choice). Carpets were smooth following drying and did not need additional vaccuming to soften the carpet surface. Thank you

enjoyed the kind of service i recieved, Patrick was very professional and friendly, would use your services again

Tyler was on time, professional, talked me through each step of the process. He undersold and over delivered. We were extremely happy with his work and attitude. I would recommend zerorez to a friend and when we need your services again we will ask for Tyler. Thank you!

Chase was very good at asking me what I wanted and explaining what he was going to do before he did it. His work was very good and careful not to break anything or leaving water all over. My carpets look wonderful and I would definitely recommend you to my family and friends, which I already have to Co-Workers.

I like that chemicals weren't used to clean my carpet and it dried fast. The tech also did a great job removing a big pet stain too. My carpets look great!

The customer service was fantastic-- they were there when they said they'd be there. I didn't have to sit for 4 hours waiting, they were prompt. The techs were super polite and great to work with. I will definitely recommend Zerorez to friends and family.

Very professuonal, punctual, and kind. Listened and made sure I knew what services and the cost ofvthose services.

I like that it's hot water extraction method and a "green" method.

customer service was excellent.Tyler was very good.There was a area in front of sofa that didn't come all the way clean, but I was asking him questions about the services.So I wont blame him.lol In fact I will have him back soon for a good price again.

The thoroughness of the cleaning and courtesy of Cameron.

It was a very fast process and technician was very polite and seemed to be very knowledgeable.

The technician is always friendly. I like that they don't wear their boots on the clean carpet that they have just worn outside. It's the only company I know of that uses corner protectors.

our carpets look great. very fast dry time.great service.

that it has no soap residue.

Cameron was very pleasant and professional and was very aware of walls with his equipment. I will be having him come back out again. Over all the best carpet cleaning service I have had and I will be recommending him to friends and family. Thank you!!

Your Spokane tecnition, Adam, was so knowlegable about everything from pet smells to treatments. I really appreciated him taking the time to explain things to me. He was quick yet he did a fantastic job treating my carpets. A very polite young man with a wonderful attitude!

No chemicals

Clean carpets. Friendly service.