Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33435 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2014 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look brand new after you clean them. They stay cleaner longer--NO RESIDUE!! Also I liked how your serviceman did not keep trying to sell me extra stuff. It's good to know what you offer, but I hate pressure and he did not pressure me at all.

Report a concern   March 22, 2014 — Rated 10 out of 10 by B.S. Zerorez Salt Lake City
What do you like about our products and services?

Great cleaning and quick drying.

Report a concern   March 22, 2014 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

We just had our carpets cleaned for the second time by zerorez. Tyler did a great job this week. We have never been disapointed. Thanks again

Report a concern   March 22, 2014 — Rated 10 out of 10 by Bruce Smith Zerorez Salt Lake City
What do you like about our products and services?

When your employees did not bring out the right gift card you returned early the next morning to make sure we received it in time for use that day with our grand kids.

Report a concern   March 22, 2014 — Rated 5 out of 10 by C.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Some stains started coming back two days later. I am wondering if others will too.
Friendly professional techs :)
Love my very clean tile floor!
Dissapponted we have not had more contact and care from office as we wait ( now more than a week) for this hose to be removed from our vent and bathroom. We have to turn sideways to get out the bathroom door because the hose is in the way of the door opening all the way.

Report a concern   March 22, 2014 — Rated 10 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

I like that the carpet doesn't get so wet and dries fast.

Report a concern   March 21, 2014 — Rated 10 out of 10 by A.R. Zerorez Salt Lake City
What do you like about our products and services?

I felt like the representative was very honest and straightforward about his recommendations for my home without being pushy. The results were quick, and I love that there's no residue left behind to attrack dirt. I'm very happy with Zerorez, and I will definitely use them again.

Report a concern   March 21, 2014 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The young men who came to clean my carpets/floors explained what the would do,the products,and took their time to do a good job to my satisfaction.
I very very pleased with Michael.

Report a concern   March 21, 2014 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

I like the way the carpets feel after being cleaned by Zerorez--they are soft, not crispy. They also stay clean longer than other carpet cleaners we have used.

Report a concern   March 21, 2014 — Rated 4 out of 10 by J.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The lady on the phone made all sorts of promises that just plain weren't delivered. The technician explained to me that I wouldn't see as good of results because of the type of carpet I have (polyester), but I think it's dishonest to promise the whole world when you know very well that may not be the case depending on the type of carpet.

Report a concern   March 21, 2014 — Rated 10 out of 10 by N.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff, better product/cleaning methods, no residue (obviously), decent pricing.

Report a concern   March 21, 2014 — Rated 9 out of 10 by J.W. Zerorez Salt Lake City
What do you like about our products and services?

Zero residue. Your technician was really nice and helpful and did a great job.

Report a concern   March 21, 2014 — Rated 10 out of 10 by K.A. Zerorez Salt Lake City
What do you like about our products and services?

Your technician was very polite, knowledgeable and prompt. He explained everything very clearly and measured carefully. The carpets look great and the tile is clean and sealed. Thanks Manuel.

Report a concern   March 21, 2014 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Your technician did a great job!

Report a concern   March 21, 2014 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

I liked that my technician was able to explain and answer all of my questions. He was very kind and courteous and went above and beyond to make sure I was happy.

Report a concern   March 21, 2014 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Affordable and reliable

Report a concern   March 21, 2014 — Rated 10 out of 10 by J.P.M. Zerorez Salt Lake City
What do you like about our products and services?

# 1 - Zerorez actually cleans .... and very well.
# 2 - Prompt, on time service.
# 3 - Knowledgeable and competent technicians.

Report a concern   March 21, 2014 — Rated 10 out of 10 by Jana. Neddo Zerorez Salt Lake City
What do you like about our products and services?

Very trustworthy, dependable, careful. Aim to satisfy customer.

Report a concern   March 20, 2014 — Rated 9 out of 10 by L.H. Zerorez Salt Lake City
What do you like about our products and services?

It was fast and easy - carpets look great. Man called and came earlier than expected - so was very happy about that

Report a concern   March 20, 2014 — Rated 10 out of 10 by G.K. Zerorez Salt Lake City
What do you like about our products and services?

We really liked your employee,beside your carpet cleaning. We for sure will have you & your x employee again.

Report a concern   March 20, 2014 — Rated 10 out of 10 by T.H. Zerorez Salt Lake City
What do you like about our products and services?

the employee was very courteous and very knowledgeable and very thorough. I was impressed with the three-stage process.

Report a concern   March 20, 2014 — Rated 10 out of 10 by A.A. Zerorez Salt Lake City
What do you like about our products and services?

Fast. On time. Great work!!! Carpets look like new.

Report a concern   March 20, 2014 — Rated 10 out of 10 by Victor Clark Zerorez Salt Lake City
What do you like about our products and services?

Isaias Melchor is currently the best technician you have. I am very pleased with his performance here at Bee Hive Homes of West Jordan. He uses and recommends all products and resources to properly care for my carpets in my assisted living community. He is thorough and careful to clean all of the carpet, yet he does it quickly and efficiently. Thank you for a great product and an efficient staff.

Report a concern   March 20, 2014 — Rated 10 out of 10 by Janet Nass Zerorez Salt Lake City
What do you like about our products and services?

I like that the water doesn't leave a residue. Our carpets feel soft instead of crunchy. The technicians and phone reps have been very professional and easy to speak with. We had a small issue with a wicking stain and they were very good about coming back and giving me options to correct the problem. The technicians have been very conscientious about taking the time to do their best.

Report a concern   March 20, 2014 — Rated 9 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Service was great and you took care of my carpet

Report a concern   March 20, 2014 — Rated 10 out of 10 by Amanda Warr Zerorez Salt Lake City
What do you like about our products and services?

I like that my carpets weren't as wet and they dried quickly.

Report a concern   March 20, 2014 — Rated 0 out of 10 by D.E. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

He did a good job on the couches, but my two chairs are damaged. He tried to repair them, but the fabric has been damaged. He must have used to wrong cleaner.

Report a concern   March 20, 2014 — Rated 8 out of 10 by T.B. Zerorez Salt Lake City
What could we do to improve?

Lower prices

Report a concern   March 20, 2014 — Rated 10 out of 10 by E.R. Zerorez Salt Lake City
What do you like about our products and services?

Everything! The guys were great, the product was great, and our carpets look great!

Report a concern   March 20, 2014 — Rated 10 out of 10 by P.C. Zerorez Salt Lake City
What do you like about our products and services?

I very much appreciate that you came back to take care of areas that we were not satisfied with. Those areas now look wonderful!


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