Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34274 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 16, 2019 — Rated 10 out of 10 by D.D. Zerorez Salt Lake City
What do you like about our products and services?

They come on time for the appointment. They wear booties to protect the carpets. They are professional. And Eric is great. We would have him come to our home again.

Report a concern   March 16, 2019 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

See our text from yesterday

Report a concern   March 16, 2019 — Rated 10 out of 10 by Scott Wright Zerorez Salt Lake City
What do you like about our products and services?

We think Riley did a great job with the carpet cleaning. We expected and needed to have a professional service and outcome to the work needed with the carpet - and it was performed above and beyond - and the price was very reasonable given the square footage - and rooms.

Report a concern   March 16, 2019 — Rated 10 out of 10 by J.E. Zerorez Salt Lake City
What do you like about our products and services?

The person who did my carpets was fantastic. he was able to get my carpets clean. He even got ink out of the carpet.

Very good!!!

I plan to use you all again.

Report a concern   March 15, 2019 — Rated 9 out of 10 by Gordon Powell Zerorez Salt Lake City
What do you like about our products and services?

I would like to know up front that cleaning removes any scotchguard treatment on the carpet. It probably would not make a difference, however, telling me after it was done feels like you were hiding something from me. Not a good feeling.

Report a concern   March 15, 2019 — Rated 10 out of 10 by Joseph Blanch Zerorez Salt Lake City
What do you like about our products and services?

Capers feel amazing

Report a concern   March 15, 2019 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

They actually cleaned!!!

Report a concern   March 15, 2019 — Rated 9 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

Fast service, happy with results!

Report a concern   March 15, 2019 — Rated 10 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

Perfect job every time, even on old carpeting and furniture. Longer time between cleanings due to "soapless" technology. Wouldn't use anybody else!😍

Report a concern   March 15, 2019 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

Your technicians are always very thorough and professional

Report a concern   March 15, 2019 — Rated 10 out of 10 by V.S. Zerorez Salt Lake City
What do you like about our products and services?

You always do a great job on my carpets

Report a concern   March 15, 2019 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

great

Report a concern   March 15, 2019 — Rated 10 out of 10 by Brenda Miller Zerorez Salt Lake City
What do you like about our products and services?

Service was great, he was on time and very friendly and professional.

Report a concern   March 15, 2019 — Rated 9 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

We are pleased with the quality of work, the professionalism and courtesy of the technician, and with the technician arriving when scheduled. Our three rooms were finished within about 90 minutes.

Report a concern   March 14, 2019 — Rated 6 out of 10 by C.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Make sure to disclose that if someone has a pet, the service will cost more.

Report a concern   March 14, 2019 — Rated 10 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

Great experience! My tile looks new and fresh!

Report a concern   March 14, 2019 — Rated 10 out of 10 by A.K. Zerorez Salt Lake City
What do you like about our products and services?

Awesome service in the phone and in person. Our service was exceptional at our home. He was respectful, kind and professional. He did a great job, it all looks great. Thank you!

Report a concern   March 13, 2019 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

Our tech Matheus was great, really liked that only water was used to clean it - no gross smells! We opted for the premium scotch guard option and we’re hoping that’ll help a lot with our pet (puking) stains!

Report a concern   March 13, 2019 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Extractor was very knowledgeable and explained what he was doing. Wore shoe covers to keep clean carpet clean

Report a concern   March 13, 2019 — Rated 8 out of 10 by R.C. Zerorez Salt Lake City
What could we do to improve?

There was a wet carpet smell after.

Report a concern   March 13, 2019 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Our technician was really sweet. He was so nice about me having to leave and so helpful to try to give our carpets some longevity. We really appreciated his good work.

Report a concern   March 13, 2019 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

no soap involved

Report a concern   March 13, 2019 — Rated 9 out of 10 by Gary Houtz Zerorez Salt Lake City
What do you like about our products and services?

Thanks. The front desk let me know when they get through with the current job. When they will show up. They were professional and wanted to let me know how long it will be before they are able to get this taken care of. Very pleased with the service. Thanks again

Report a concern   March 12, 2019 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

Online scheduling

Report a concern   March 12, 2019 — Rated 10 out of 10 by I.N. Zerorez Salt Lake City
What do you like about our products and services?

My carpet always looks so nice after you clean it.

Report a concern   March 12, 2019 — Rated 10 out of 10 by S.A.H.P. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great!

Report a concern   March 12, 2019 — Rated 10 out of 10 by Rachael Pearce Zerorez Salt Lake City
What do you like about our products and services?

When Zerorez cleans a room it stays clean for a long time.

Report a concern   March 12, 2019 — Rated 3 out of 10 by D.S. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We have been using a carpet cleaning company for several year who have always done a great job. My husband has been wanting to try Zerorez for a while now because he liked the idea of zero residue. After we had you clean our carpet, the traffic area still looked horrible. We decided to call our regular company to see if they could do any better. We never told them that we had just got it cleaned. When they left, the carpet looked 100% better. There is still a slight shadow where the traffic area is, (our carpet is old) but it looks fantastic. It was worth paying to have it done all over again. I will stick to my favorit carpet cleaning company.

Report a concern   March 12, 2019 — Rated 9 out of 10 by S.C. Zerorez Salt Lake City
What do you like about our products and services?

The young man who did the cleaning this time, Sawyer, did a much better job than our last cleaner from Zeroez. The carpet is even a brighter color! Love it!

Report a concern   March 12, 2019 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

We enjoyed how friendly the technician was and were grateful they offered to come back out if we weren't completely satisfied. We will recommend them to our friends and family.


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