Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 34274 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 12, 2019 — Rated 10 out of 10 by D.N. Zerorez Salt Lake City
What do you like about our products and services?

ALL LWAS VERY GOOD
Report a concern   March 12, 2019 — Rated 0 out of 10 by M.D. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

My carpet still looks the same. I feel like I have wasted my $155 for your service. I will never recommend you to anyone and in fact I will let them know about my service. I am bet disappointed with your company. I wish u could get that $$ back.

Report a concern   March 12, 2019 — Rated 10 out of 10 by M.G. Zerorez Salt Lake City
What do you like about our products and services?

The Brush roller makes a huge difference! My tech was very very considerate.. most of my previous techs from other companies never honor my home by tl covering their shoes! Thanks for being pros... it looks easy clean!

Promotion with my.name requires further consideration however...
Report a concern   March 12, 2019 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very competent and friendly!
Report a concern   March 11, 2019 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

looks much better. feels so clean
Report a concern   March 11, 2019 — Rated 10 out of 10 by John Schurter Zerorez Salt Lake City
What do you like about our products and services?

Fast friendly service. Willing to call, and text when the technician was in route. Carpets look great!
Report a concern   March 11, 2019 — Rated 10 out of 10 by N.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great! No harsh chemicals or smell. Technicians friendly and efficient.
Report a concern   March 11, 2019 — Rated 10 out of 10 by C.E. Zerorez Salt Lake City
What do you like about our products and services?

Carpet looks and feels great
On time and very courteous

Report a concern   March 11, 2019 — Rated 10 out of 10 by Sasha Jorgensen Zerorez Salt Lake City
What do you like about our products and services?

Everything went super smooth, the guy came in was extremely friendly, treated everything we asked him to and was done fairly quickly. We will definitely be using zerorez again.
Report a concern   March 11, 2019 — Rated 10 out of 10 by J.G. Zerorez Salt Lake City
What do you like about our products and services?

The technician was quick and friendly. And the results were excellent.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Dulcie Marler Zerorez Salt Lake City
What do you like about our products and services?

From scheduling the appointment to the reminder texts, the call from technician to let us they are on the way, to the superb job our technician did.... it was an easy flawless experience AND Camille did a fabulous job on the carpets!! Thank you Zerorez!!!
Report a concern   March 11, 2019 — Rated 10 out of 10 by C.K. Zerorez Salt Lake City
What do you like about our products and services?

They are always on time and courteous.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Cara Strange Zerorez Salt Lake City
What do you like about our products and services?

I will only use Zerorez! Everything from start to finish was great!

Report a concern   March 11, 2019 — Rated 10 out of 10 by Kathy Hansen Zerorez Salt Lake City
What do you like about our products and services?

The carpet and tile is always clean after you come. The technicians are always kind, efficient and thorough.
Report a concern   March 10, 2019 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

Quick, friendly, and it works!
Report a concern   March 10, 2019 — Rated 10 out of 10 by Newel Cusick Zerorez Salt Lake City
What do you like about our products and services?

Zerorez makes everything as convenient as possible. I asked to adjust my appointment the day before and they made it work, I got a call letting me know when my cleaner was coming. The cleaners are careful, informative, helpful, and do an excellent job, they are fast, and they make sure they have covered everything and helped with everything.

Report a concern   March 10, 2019 — Rated 7 out of 10 by J.H. Zerorez Salt Lake City
What could we do to improve?

Your radio promotion sells each room but then you have very expensive additional fees for pets, etc
Report a concern   March 10, 2019 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

Carpets are done WELL
TECHNICIAN WAS KIND AND PATIENT
ALL GREAT
Report a concern   March 10, 2019 — Rated 10 out of 10 by B.B. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets. Friendly and well groomed technicians.

Report a concern   March 10, 2019 — Rated 8 out of 10 by R.C. Zerorez Salt Lake City
What could we do to improve?

The technician was nice but seemed a little young. My husband was concerned with the way he drug the hoses through the house. He didn’t take enough care to not scratch the wood floor or the corners of doors and walls. Besides that we enjoyed our experience.

Report a concern   March 10, 2019 — Rated 10 out of 10 by A.S. Zerorez Salt Lake City
What do you like about our products and services?

Called before came and gave handy tips on how to treat pet accidents.

Report a concern   March 9, 2019 — Rated 9 out of 10 by H.W. Zerorez Salt Lake City
What do you like about our products and services?

I like that there are no chemicals to clean the carpets.
Report a concern   March 9, 2019 — Rated 10 out of 10 by H.H. Zerorez Salt Lake City
What do you like about our products and services?

Spencer was quick and friendly. He was also very friendly to our dogs. The carpet looks brand new, and I don’t have to worry about introducing unknown chemicals into our home.

Report a concern   March 9, 2019 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

He came and did a very good job,very pleasant and nice.. Thank him and you.
Report a concern   March 9, 2019 — Rated 10 out of 10 by Tracy Moore Zerorez Salt Lake City
What do you like about our products and services?

I like no chemicals

Report a concern   March 9, 2019 — Rated 10 out of 10 by Linda Thomson Zerorez Salt Lake City
What do you like about our products and services?

They did excellent work even asking me too check each area. They were on time and speedy. We will definitely use your services again
Thank you

Linda Thomson
Report a concern   March 9, 2019 — Rated 9 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

My carpets look great. I did think cleaning my travertine was quite pricey.
Report a concern   March 9, 2019 — Rated 10 out of 10 by R.W. Zerorez Salt Lake City
What do you like about our products and services?

Answered all my questions. Technicians were thorough and did an excellent job. The carpets look better than ever.
Report a concern   March 9, 2019 — Rated 10 out of 10 by M.A. Zerorez Salt Lake City
What do you like about our products and services?

Fast & efficient. Good deals. Good service.
Report a concern   March 9, 2019 — Rated 7 out of 10 by M.L. Zerorez Salt Lake City
What could we do to improve?

Fast and friendly but upon leaving the guy said it looks good for 15 year old carpet! What?!? That isn't nice to say even if it was 15 years old. And it is only 8, almost half that age. Still upset up about.


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