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based on 34235 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Keep the appointment (I was told it would be between 8am and noon initially and that I would be notified 2 days in advance of a closer time estimate. I receive no further notification until I call at noon on the day of the appointment to see where my technician was and told my time was scheduled from 1 to 5 pm and that it would be closer to 5pm. The technician arrived soon after 5pm but didn't finish until after 8pm. I was told it would dry in 4 hours. I checked it at noon the next day and it was still damp. I put fans on it and it was dry by the evening. There were some high traffic areas that still showed soil.
in and out in great time - great job
We had a very difficult stain and Zerorez went above and beyond to get it resolved. Thanks You very much
Very friendly technicians. Carpet was almost dry by the end of the day. Very fresh smell and carpets are very clean. I would use your company again. Will schedule around mid. December.
I had to have them come re-clean a couple parts of my carpet that were not cleaned the first time
After carpet dried,it did not look as clean. there were still a couple of areas with spots of color or dirt.
You came on time, you really got all the stains out, and I have already recommended you to two other people. Thanks for your hard work.
I thought the ad said including stairs but he wanted to charge $5 per stair that was the major reason I had you come
The spot cleaner removed tough stains--the carpet looked like new when the service was completed. The serviceman did more than was requested of him. He went the extra mile.
Dries quickly, minimal/ lack of chemicals
The carpets appeared to be pretty clean.
I'm very imprerssed with the stain removal you were able to do! I'm going to be watching those spots for the next few months to see if seekers really does prevent the spots coming back. So far, though, I'm a raving fan.
good customer service, polite employees, great cleaning
Amazing customer service! Did a fantastic job cleaning our carpets and they were very thorough. I felt that they were genuinely interested in making sure I was happy, not just getting the job done and getting out. I would highly recommend them to anyone needing their carpets cleaned.
Clemente was pleasant and thorough.
I liked how clean my carpets felt and I didn't feel like anything was left behind.
Quick, Efficient, polite, and my floor looks great!
The service technitions were able to remove a stain from our carpet from the Ivory Home builders 9 years ago. We tried most store bought stain removers and nothing worked. We were very happy with the results of the cleaning. I wasn't very happy with the large hole left in my wall after they knocked down a wall hanging with their cleaning hose, but the sheetrock will repair.
Thank you,
Pat Last name removed
The technician was great! I felt he went above and beyond what I expected!
service was quick and courteous.
Friendly service - completed a thorough job!
your technicans are very knowledgeable and friendly. our tech informed me of the processes used and began the work. the work was done in a timely manner and to my complete satifaction.
My main concern was a pet odor that I wanted removed.....it is still in the carpet.
You are quick to respond, your reps are professional, and you do a great job.
My carpet always looks great after your cleaners have been here, and stays looking clean for a long time afterwards. The workers are true gentlemen and are clean-cut and friendly. The whole house smells so clean and fresh.
Quick, efficient, and effective, and affordable.
The carpet looks great
No chemicals.
You don't use tons of chemicals and my carpet looks great afterwards.

The carpets look great - and smell clean! Thank you!