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based on 34244 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very pleased but we had a couple of throw rugs down and under them it was quit clean and you couldn't get the rest of the carpet to look like those areas but all in all it looked great and was impressed that you brought the nap up. Thanks First name removed and Gayle Last name removed
We have 2 dogs. It was nice to not have to worry about the chemicals used for getting our carpet cleaned - which we need to do on a regular basis - because like I said - we have 2 dogs.
offer freshner
Better price for stairs
My carpets look cleaner compared to other companies I have used
They work hard, are courteous and careful with your home. I had air ducts cleaned, what an eye opener to see what was in those vents.
You do exactly what you say in commercials -- get carpets clean and leave nothing behind.
I like how clean and non smelly it is when Zerorez cleans my carpets. It seems to dry faster w/o feeling stiff when it is dry. I am very satisfied.
Quality results every time! Quick, easy scheduling. A 3-hour appointment window.
The carpets turned out so clean. I was very impressed! I don't think I've ever seen them so clean. I also appreciated the professionalism of the man who came to clean my carpets.
Friendly service with a clean, good looking carpet.
Finish cleaning the carpets. We had to schedule an additional day.
We LOVE how our carpets feel after Zerorez cleans them. Over the years we've had our carpets cleaned by a number of different companies, but they always felt like they had a dry soapy residue on them when they were dry. But, after the first cleaning with Zerorez we were hooked, our carpets felt incredibly soft & like new again. I'm a Realtor and my husband is a home inspector & we recommend Zerorez to all of our clients. I even include your website and local contact number on my "move in" checklist I provide to my buyers. Keep up the great work! We love the no chemical cleaning, it's great for those with allergies & sensitivities.
Your technician did a marvelous job of cleaning our carpets. He was able to remove stains we doubted he would be able to, and our carpets look as good as new. And they are staying clean much more easily than they did after we had another carpet cleaning service clean them a couple of years ago. Thank you!
We just had our carpet cleaned and it looks terrific. And I loved no loud perfumes, as most carpet cleaning leaves. We will certainly have you back to do it again. I have already recommended your company to others.
It's been over a week and the stains that typically appear after I have my carpets cleaned, have not reappeared. That alone makes me love your product and service above anyone else I've tried.
Clean professional service techs. no harsh chemicals or smells
It's all natural and the tech did an awesome job explaining their product and services.
Good following of instructions. Good follow up. I always got to speak with a live person.
Friendly, knowledgeable technician. Quick drying time (carpet cleaning). Many services offered.
Zerorez was able to get out some really bad stains. I had tried everything else on the stains to get them out and nothing worked. I also liked that the representative and how he always asked me if things were up to my specification.
Our carpets looked really clean and was done fast and efficient. Thanks.
-letting pet cleaner get into the fibers for more than 5 minutes before cleaning the carpet.
I was amazed at how clean our carpets were after the service. We had two year old stains that I didn't think were going to come out, but they did. Awesome work! I will definitely use you in the future, and I recommend Zerorez.
I appreciate the dedication to great service. Even though it took 2 treatments, the cat urine smell is gone from the couches and we are very satisfied with the service to make everything right. Thanks!
My carpet looks new
I was impressed with how quickly and thorough the service was rendered! The serviceman was very helpful and met all my carpet cleaning needs. We will be calling you again! Thanks!
I love the fact that no chemicals are being used in the cleaning process. That makes me feel okay about having our tiny grandchildren crawling around on the carpet. I was also impressed with the courteous and friendly attitude of the technician. He even called to see if he could come early...Now who wouldn't like that?
I like that there is no soap residue left on my carpet!
It is well priced and the work is top notch.
It felt like the employees make commision by upselling additional services. Prices seemed high and I didn't like the $30 charge for spots that didn't come out on the 1st sweep. If it takes a little extra effort to clean a spot, isn't that what I'm paying for? A service to clean my carpet? I like the concept of zerorez, but I feel like I can never know how much the service will cost me, and that's frustrating as a customer.