What our clients think of us!

The carpets look great and are not soaking wet after being cleaned. The staff is friendly and very helpful and they are very reliable.

I loved how my carpets weren't soaked in water afterwards.

So far we are happy with the way the carpet turned out. It is in a rental so we will have to see in a little while how it held up. We had you seal the grout and stained guard the carpet. We hope that it was worth the money. I liked Alfredo, he was nice, and informative,and seem efficient. At this point we would probably use you again.

When I called you back because of the stains re-occurring, the technician just kept saying that you did not warranty urine stains. Matt, my original technician never told me that the warranty did not cover this. So this guy would not re clean the areas. Also, when I originally got my bid, per phone, I was told that when the technician came out he would walk the area and re evaluate. I thought he would tell me i needed to do something different to get rid of my pet stains. He never suggested anything, I thought he would suggest another type of cleaning and he did not. You were supposed to be, the experts.

1. Confirm correct billing entity and address - I've used Zerorez three times in the last week, address wrong on all 3/3 times, billing entity wrong 2/3 times.
2. Provide a receipt for services.

We had two spots you missed

Living room carpet was NOT cleaned to my satisfaction. This carpet was one year old, exactly, and had no stain that should not have been removed by careful cleaning. All the furnishings had been removed from the room. Yet, after drying, one could clearly tell that the the rug was still dirty where it was dirty to begin with. Also, what happened to my three rooms for $79? The cleaner upsold my wife, initially asked for over $400, but she ended up paying $305 for four small rooms and a hallway. Unbelievable.

The technician was amazing!!

150 dollars to do the stairs was a ridiculous rip off.. I can't believe that it would cost that much. Frankly I am looking for another carpet cleaning company..

I just like everything about your products and the person who did the cleaning this time (I think his shirt said Manual) was very very nice. Your prices are good and I always feel like my carpets are really clean after they are cleaned by Zerorez. And I love how fast they dry. Thanks!

Great job in cleaning carpets and getting rid of pet smells.

The technician that worked on the carpet was great. He cleaned the carpets as if they were his own. Great Job!!!

Came when they said they would. Let me know exactly where they were and they were on their way.

Nothing. If someone were to ask me which company we use, I would give them your number without hesitation. Our neighbor saw your truck here and asked how satisfied we were with your service. I highly recommended you. She said she will probably try you next time after being with Coit for many years.

Cleans better than other services I have used.

The carpet is older, but I had expected it to be cleaner.

Your technicians were courteous, prompt and did a nice job explaining what they were doing. We are pleased with the final results.

I never seen it so clean it looks almost new

The results of your cleaning methods for carpets are excellent. I had a hard surface cleaned also and was very pleased with the result. The no residue promise makes so much difference in how clean the carpet is, but also in how the carpets stay cleaner longer. Your technician was friendly, thorough, and tidy. Zerorez is the only carpet cleaner I will use.

I have used your services many times. I have had my main level and hall and stairs done several times. This time however, it was my basement. Now I have a smell which I am not to happy with. Before, it was a nice clean smell. This time it is a damp smell. So I am not a very happy customer. Thank you Name removed

Zerorez commits to its highest standard of professionalism. Enjoy having the technician worked very hard and have a sense of understanding about customers' needs. I greatly appreciated Technician arrived on time and was very curteous and professional. Price is reasonable. I have recommended to a few friends of mine the same day Zerorez technician worked at my residence.

the carpet feels amazing now. It is so soft and looks like new. I cant believe he got out all the stains!

Technicians were more than 2 hours late then the next unit that I had cleaned they wanted to come 2 hours earlier than the window that was given. Making it so I had to be around for the entire day either waiting or cutting short what I had planned. Also I gave customer service specific instructions for calling and what number to call and they messed it up more than once. Finally the technician called and I gave him the correct information.
Carpets were cleaned ok other than I was told they could get out everything there was an area that didn't seem as clean on the steps of the business building I had cleaned.

My carpet looks wonderful. Manuel was very accommodating. I appreciate your service.

Good expectations and we can see a major difference in the carpets. William was very professional too. Thanks!

I was impressed with your employee as well as the speed of service. He also showed me a portion of the tile and wow did it look great.

The tech came on time was courteous. I was concerned that some of the areas may not come completely clean but there was very good attention to detail and the carpets look great and the house smelled so fresh. We will have you back. Thank You

No residue, very friendly and thorough

The final results were exactly what we wanted. Clean smelling carpet.

The friendly serviceman and the quality of work.