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based on 33419 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the service people's attitude.
The only problem that I have seen in the day since the cleaning was that the area rug was stretched a little out of shape and has small ripples that I am trying to get rid of with weights.
I don't know anything yet about the longevity of the cleaning.
Someone did ask me to tell them how it turned out. I can have a positive report.
I have used zerorez exclusively for many years and I have always been happy with zerorez but this time the carpet looked clean when he left but the next day it was didn't look so good
They are the only thing that gets my carpet clean. Your professionals - specifical Jarom - work so darn hard! Very professional and friendly.
My carpet wasn't soaked afterword and it didn't go fuzzy like some carpet machines will do. Zerorez also cleaned our couch and took the time to check the cleaning instructions beforehand to make sure they used the proper cleaning method. It looks fabulous, and smells just like new. I also appreciated the online scheduling and the follow up phone calls to confirm the appointment. Well done!
No stiffness in the carpet after cleaning.
I don't know you did a good job.
Price. It was pretty spendy but it looks great.
that it leave zero rez, like the name says
I have listened for years from Grant, Amanda and Doug Wright on KSL about how Zerorez was the best thing for carpets. I felt the claims made were true because they just made sense. I had some pretty bad stains in my carpets and felt like they would never come clean. I decided to give it a try because for the great price I didn't think I had anything to lose. Your technician feared that the carpets might not come clean as well but gave it his best shot. I was very happy to see that the carpets came very clean and I wished I had not waited for so long to get my carpets cleaned. I actually tore out and threw away some other carpet and now I wish I had not done so. Had I just had the faith to try your service years ago I could have saved myself a grundle of money. I will be using your service in my 2008 Ford Taurus and other services as needed. I am certainly a new life long customer.
I like the fact the carpet dries quickly and look great.
The service was excellent!! The technician was very professional and kind.
Do a good job
I could see the dirt coming off the carpet! It was truly amazing. Daniel was great, not pushy, he just talked to us and let us know what he could do. He even went back over several areas that I asked him to and he didn't complain. He is a great employee.
Your service tech was knowledgable and very
efficient. I would have him back in my home to
do my lower level. My carpet look like new!
Thank you for such a wonderful product.
First name removed Day
Our carpet is always cleaner than with any other carpet cleaner
I was very happy that the products didn't have any chemical and fumes. The carpet felt like it did when I first bought it. The young man was very friendly and helpful.
Knowledgeable service people, quick, and it looks and smells good.
I like that it doesn't leave residue. I like the hot water. I have used zerorez sevderal times and overall really like it.
perfect -- nice job-- not soapy
Prompt, knowlagable tech's, Fast, efficient cleaning system that seems to do a better then average job. our carpets look great and dried quickly.
Thanks
The technician was very efficent, answered all of my questions, very accomodating about the time frame that I was able to have clean my carpets.
calls before arrival.
My carpets seemed to be dry much quicker than other methods, there was no funny "after smell" that you get with so many other companies. The others try to mask it with all their deodorizers and such but it just smells funky. My husband came home to say "wow the house doesn't smell." That is the biggest thing we noticed. The carpets always look clean afterwards, no matter who does it, but the carpet felt softer and still looked amazingly clean with the zerorez method. I am interested to see if an old spot (that always returns fairly quickly after the carpets are cleaned) comes back, or if your amazing water took it up for good...thats the last and one of the most important to me because once a spot comes back it just dosen't look or feel clean anymore. Here is hoping!!! But great job Zerorez you have a new customer in me.
The carpet looks clean even after a few days have past. Most other carpet cleaners I have had, the carpet looks dirty after a few hours.
The young man that came to our house was wonderful and I feel bad I didn't catch his name. He was polite and professional and did an excellent job. My carpets look great. This was my first time using Zerorez (thanks to the $59 special), and I will be paying attention to see how long it takes for old stains to show up, or if they do. Hopefully we can make our carpet last a little longer.
They help me to keep the enviroment in my home healthier for my family!
My micro fiber sofa and loveseat look almost new. Would highly recommend David Palacio's work to anyone. He is a hard worker.
Spot cleaning was not satisfactory around air returns. We still have dark carpet in those areas. ;-(
I felt that the technician knew what he was doing and was so friendly and willing to answer all of my questions. I was shocked at the hidden pet stains on my carpet when he used the special light [I can't remember what it was called]. My carpets look great and I am very pleased!