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based on 84424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough and professional staff
The technician was knowledgeable, pleasant and professional.
Timliness and expert product.
These guys were spot on from jump. From scheduling to reminders and timely arrival, this is how a company should be run. Their work ? The best we've ever experienced in over 30 years of having carpet cleaned. Our carpet has never looked or smelled newer or more fresh than the day we purchased our carpet. Need carpet or tile cleaned, Zerorez is the company to call, no question. We'll be contacting them in the near future to clean our tile. We're so happy we used this company !
Saved me from replacing the carpet in our rental.
Cleaner than other places. Drys faster and carpet not stiff and crunchy after it dries. Wonderful customer service. Easy to get appointment.
The technicians that show up are always polite and respectful. I have been using Zerorez for years and they always do a fantastic job. My carpet has a quite old and showing it’s age but it never fails that after Zerorez leaves my carpet looks so much better. The quality of work is unsurpassed and the company has a reliable, professional, courteous staff.
It's quick, and waterless
Employee was very nice and did a great job!
The technician was fabulous, and the end product was also as fabulous
Professionalism and thoroughness
My carpets look like new again, no residue either! We also got our tile cleaned
It's always a job well done. Never disappoints.
Quality courtesy ability 10. 10 10
Love how clean my carpets look. Employee is very respectful and courteous. I am a repeat customer and will use again
You actually clean the carpet!!!
Quality service, priced right and easy schedukeing and responsive staff
The carpets feel fresh again and I’m glad we had them cleaned. My only disappointment was that it took longer than 6 hours for some spots to dry. Otherwise very professionally done.
Alex did a super job cleaning my carpet.
I have lived in several rental properties over the course of my military career so I have become very familiar with the need for carpet cleaning. Everyone I spoke with was extremely courteous and professional. Caesar, the tech, was very thorough during the inspection phase and took his time for the cleaning. I was pleasantly surprised as most companies race in and out to move on to the next job. I would highly recommend.
My carpet came out fantastic. I’m so pleased.
Good job in a small amount of time!
Tile cleaning
Carli did an AMAZING job. She was so thorough, gave great and helpful explanations, and gave us great options for getting rid of lingering pet urine in our carpet. She left our carpet clean and soft to touch (which I have never experienced—usually with carpet cleaning it’s crunchy after), and didn’t leave tufts of dog hair or wool from our rug laying around (which has happened in the past).
It was very well done.
Awesome experience!
After your service my carpet is clean and dry in a couple of hours.
The technician was very friendly & professional. He explained what he was doing throughout the process. He is a very good representative for your company, take good care of him. Good employees are hard to come by
Product and application and end result all great but service goes above and beyond. From start to finish The initial call and appointment scheduling was great. Got all needed information and was treated with respect. The technician was AMAZING. Knowledgeable, kind, hardworking, respectful and thorough. Excellent job!
good cleaning but pricey