Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2023 — Rated 8 out of 10 by L.R. Zerorez Phoenix
What could we do to improve?

Offer a sale for return customers

Report a concern   June 11, 2023 — Rated 1 out of 10 by P.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am so not happy I did not the true ZeroRez carpet cleaning! Come back out and redo my carpets

Report a concern   June 11, 2023 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

First time customer and I was pleased, it was quick and easy

Report a concern   June 11, 2023 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Great service.

Report a concern   June 11, 2023 — Rated 1 out of 10 by G.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Once my carpet dried a stain is still there. The carpet is brand new.

Report a concern   June 11, 2023 — Rated 10 out of 10 by Dulce Munoz Zerorez Phoenix
What do you like about our products and services?

Great service! Very knowledgeable

Report a concern   June 11, 2023 — Rated 10 out of 10 by G.A. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you do not use harmful chemicals to clean the floors with. Also, your employees seem very knowledgeable about the product and how to treat stains etc. Gabriel did a very good job cleaning my loveseat and chairs as well as the carpets! I will call you again when I need the carpets cleaned and I will refer you to anyone I find who needs a carpet cleaning.

Report a concern   June 11, 2023 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Professionalism of the person who cleaned our carpet. Also the feel of the carpet after cleaning.

Report a concern   June 11, 2023 — Rated 10 out of 10 by John Pope Zerorez Phoenix
What do you like about our products and services?

Hey Guys I like you for the fact that you don’t use harsh chemicals
And for that reason I will recommend you to anyone πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Report a concern   June 11, 2023 — Rated 10 out of 10 by Donna Sparber Zerorez Phoenix
What do you like about our products and services?

The technician was personable and did a great job.

Report a concern   June 11, 2023 — Rated 10 out of 10 by Katie Seguritan Zerorez Phoenix
What do you like about our products and services?

This is was my first time using Zerorez to clean our rental and I couldn't be happier with the respect of the worker and how clean our carpets got. I like that there weren't a bunch of hidden fees. The website was very clear how much each space would be and there were no surprises.

Report a concern   June 11, 2023 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Frankie was awesome. He was very professional and personal. He took great pride in getting the job done right. We will use the company again and request Frankie!

Report a concern   June 11, 2023 — Rated 4 out of 10 by J.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

spots not removed

Report a concern   June 11, 2023 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

the service person efficient. prompt appointment and reminder, arrival. non chemical

Report a concern   June 11, 2023 — Rated 10 out of 10 by Nancy Zingg Zerorez Phoenix
What do you like about our products and services?

The gentleman was very nice & helpful

Report a concern   June 11, 2023 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Friendly employees, excellent service.

Report a concern   June 11, 2023 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

It’s clean no residue

Report a concern   June 11, 2023 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Customer service was great

Report a concern   June 10, 2023 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Tech was awesome

Report a concern   June 10, 2023 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

good customer service, excellent cleaning results

Report a concern   June 10, 2023 — Rated 10 out of 10 by E.O. Zerorez Phoenix
What do you like about our products and services?

Dependable, professional in a timely manner

Report a concern   June 10, 2023 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

You said what you would do and when and then did just that

Report a concern   June 10, 2023 — Rated 10 out of 10 by allen prosek Zerorez Phoenix
What do you like about our products and services?

great attentive service

Report a concern   June 10, 2023 — Rated 10 out of 10 by Chris Hewlett Zerorez Phoenix
What do you like about our products and services?

Convenient, and reliable

Report a concern   June 10, 2023 — Rated 10 out of 10 by Tahashi Smith Zerorez Phoenix
What do you like about our products and services?

I am very happy with my results! Our carpets were in pretty bad condition and our florr tech left them nearly new! The floors dried rather quickly almost totally by the end of the day, and no more stinky smells! The only thing I would say is we were caught off guard by the price change. We were quoted $112 for two floors but were charged $150+ due to being on the third floor. The fee is a big difference and may have swayed our decision but I would have appreciated knowing about this in advance. Luckily we had the funds to cover the extra cost. Overall for the work that was done we are happy!

Report a concern   June 10, 2023 — Rated 10 out of 10 by Karen Shaker Zerorez Phoenix
What do you like about our products and services?

Robert was very knowledgeable about what was needed to clean up my carpet. He arrived on time, got right to work and it looks like new!

Report a concern   June 10, 2023 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Frankie did an excellent job cleaning the floors. Would definitely recommend zerorez.

Report a concern   June 10, 2023 — Rated 10 out of 10 by Lori Ramage Zerorez Phoenix
What do you like about our products and services?

Very fast and efficient service. They are so detailed and customer oriented..our carpets look brand new!

Report a concern   June 9, 2023 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

Luis did a great job!!

Report a concern   June 9, 2023 — Rated 5 out of 10 by L.A.K.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

David was able to eliminate most all coffee stains. If he had cleaned under area rug on main carpet it would have been perfect.
We will use you again at later date.


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