Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84391 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 7, 2014 — Rated 9 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

On time, tech was friendly and professional

Report a concern   January 7, 2014 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

What I liked most was the soft feeling of the carpets after they were dry. Not that crunchy feeling.

Report a concern   January 6, 2014 — Rated 8 out of 10 by M.F. Zerorez Phoenix
What could we do to improve?

Service was great, and my floors are nice and clean, but it is certainly pricey and not necessarily better than some more cost efficient companies

Report a concern   January 6, 2014 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

We loved how our carpet looked afterwards and how professional the tech was.

Report a concern   January 6, 2014 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Very professional. They seemed like they take pride in their work. Very pleased my carpets have not been this clean since they were new.
I would definitely recommend you. I will definitely contact you when I need my carpets cleaned again

Report a concern   January 6, 2014 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Great product and Charles the tech who came out to the house was fantastic. I will recommend.

Report a concern   January 6, 2014 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Cleaning technique. Nick Huston Is a very thorough & hard worker. I will recommend him to family & friends. I am going to request him when it is time for my next carpet cleaning. Thank you!

Report a concern   January 6, 2014 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

O Course your product is good. And, Your Service Person was a delight! He made the task as simple as could be. He never once got visibly irritated by my watching over his shoulder!

Report a concern   January 6, 2014 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Zerorez was recommended by a friend who had heard they were good. Now she knows they are good because I told her they're excellent.

Report a concern   January 6, 2014 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Great service technician! and great job on the carpets

Report a concern   January 6, 2014 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

I liked the entire process. From the initial phone call, to the information provided about the cleaning and services, it was very easy.

Report a concern   January 6, 2014 — Rated 10 out of 10 by S.S.K. Zerorez Phoenix
What do you like about our products and services?

The technican was very knowledgeable of the product. Very professional. Represents the company very well. .

Report a concern   January 5, 2014 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Quality product and professional service.

Report a concern   January 5, 2014 — Rated 1 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not happy with the level of cleanliness of the carpet. The tech did not offer to do more. Money was not a concern. Carpet still damp after 36 hours. Really? Tried calling to no avail because it was the weekend.

Report a concern   January 5, 2014 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Personnel and the cleaning

Report a concern   January 5, 2014 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Great technicians, excellent service and terrific product! It's nice to have you arrive on time and respect being in someone's home, Thank you

Report a concern   January 5, 2014 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

the tech was the most polite person. He took care with the things in the room and did a great job cleaning the rugs for me. This is the 3rd or 4th time I've used Zerorez and I have been happy every time with the job done. I will recommend this company to everyone.

Report a concern   January 5, 2014 — Rated 10 out of 10 by James Waitt Zerorez Phoenix
What do you like about our products and services?

Promptness on appt....courteous and well dressed staff...no soapy and crunchy residue after application

Report a concern   January 5, 2014 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

you are very timely and don't use chemicals.

Report a concern   January 5, 2014 — Rated 10 out of 10 by E.L. Zerorez Phoenix
What do you like about our products and services?

CJ was terrific. A very hard worker.

Report a concern   January 5, 2014 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

I thought the customer service was awesome! Andrew was very knowledgeable, very personable, and worked very hard! My carpets and the grout in the kitchen look fantastic!

Report a concern   January 5, 2014 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

very nice workers

Report a concern   January 5, 2014 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

The cleaning really improved the appearance of my carpet. I found the price of the service very high. I understand the minimum and most companies have the same policy, but in my case where I have just the two rooms and a small income, I seriously considered looking elsewhere and purchasing a personal carpet cleaner.

Report a concern   January 5, 2014 — Rated 10 out of 10 by Tim Hattrick Zerorez Phoenix
What do you like about our products and services?

My carpets look amazing. Ken was great.

Report a concern   January 5, 2014 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Excellent communication when setting up appointment, follow-up with reminder phone call, and approximate time of service member coming to my home. The service members were professional, clean, and communicated what they would do and how it is done.

Report a concern   January 5, 2014 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

It was easy to set up the appointment, the technician was friendly and knowledgeable. My carpets look GREAT!!!

Report a concern   January 5, 2014 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

Good job,quickly done.

Report a concern   January 5, 2014 — Rated 9 out of 10 by W.T. Zerorez Phoenix
What do you like about our products and services?

Your service person was very polite and efficient. Had good suggestions regarding planning the cleaning of my tile in the near future. I will definitely think of Zerorez first when planning my tile steaming.

Report a concern   January 5, 2014 — Rated 9 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

early for appointment

Report a concern   January 5, 2014 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

I like how well the "empowered water" removes dirt and leaves not residue behind. The results are almost instantaneous!


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