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based on 84393 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rugs are cleaned with no residue, fast dry time and look great. Austin was courteous and timely.
The carpet feels and look super clean
The tech was great and professional, but the carpet now has dark spots where there weren't any before! And some stains look darker, that were treated!
I like the zero smell when the technician is done and how clean the carpets are.
They got my carpet really clean!
We are thankful for the personal referral to Zerorez by friends. First of all we were very impressed by our technician, Darius. He was courteous, respectful, knowledgeable, efficient and most of all a delightful and warm personality. As seniors, we have had to depend on various vendors and it's such a blessing to not only receive quality service (the carpets look great) but to have that service provided by someone like Darius is truly a win, win.
Thank you
Karol Priester
Our rugs look great every time I have Zerorez clean them. The employees are very professional. I highly recommend them.
I was able to add more to the order when the tech got to the house. (2 bedrooms with carpet and another piece of carpet to be cleaned was my original request) but I decided to get the ceramic tile floors in the entire home cleaned because there was no furniture moved in yet. The kitchen tile was extremely dirty, but it cleaned up beautifully. The service man, Ryan, I think his name was, was a very nice fellow and worked really hard. I've also used Zerorez when I lived in MN. They always did a great job.
This company has been nothing but professional prompt, and excellent service! I’ve use them many times with my real estate clients and just use them today for my grout and tile travertine floors. The floor is being 25 years old. I didn’t expect much but I was so pleasantly surprised. My tech, (I don’t know how but I forgot his name!) Was awesome. Thank you Zeroez!
The person who was assigned to my home was extremely professional, polite, and thorough. He responded your company very well.
I rhought they were knowledgable , courteous and professional.
Great service and my chairs and carpet are beautiful!
Cyril work ethics and great products.
Guys were very efficient and polite. Did the job quickly and were very informative.
Your technician damaged my furniture when I called and spoke to Candance. She told me that someone was supposed to call me back named Steve from wood furnishings or something like that. I haven’t had any callback. She also wasnt that concerned when I told her my furniture got damaged. Almost everyday since Monday I have called to speak to her or someone hire up and I keep getting an excuse that they are to busy and will call me back later. I’m very disappointed and I will never use you guys again. I do want my furniture fixed so I do want a call back asap.
Our tech was amazing
The great customer service and the thorough job the service reps do. I switched to Zero Res several years ago and would never switch back to your competitors.
They do the job they are made fot
Just had a whole house of tile and carpet cleaned. The associate did and GREAT job and was very attentive during our conversation.
I used your services prior to paying my house on the market to sell. I had my realtors walk-through and they asked me if I didn’t get my carpet clean because it smells now. I’m gonna contact you. I’m not sure why now you’re such a bad odor to my carpet.
Cassy our tech was professional, kind, and a super hard worker. Our tile floors look amazing .
Carpet cleaner, we’ve used Zerorez for the last 10 years. They do a great job
As I am sensitive to chemicals, fragrances, and scents, I like that your company doesn’t use chemicals. The citrus pre-treat is not at all offensive, and as explained, the scent quickly dissipated. Of all your technicians, Jeff provided excellent service. He was courteous, respectful, professional, thorough with explanations, and did a great job of cleaning my carpets.
Friendly service and my tile and carpet look great!!
The young men were on time, polite & explained everything to me.
I thought the service was great- pleased with the results.
They are always good about communicating when technicians are on the way, usually very prompt, very friendly and professional technicians, do an excellent job!
Good communication and the carpets looked great after cleaning.
You cleaned my carpet and made the house smell clean again
Personnel are very friendly, curteous and professional. I am pleased with the results of having them clean our carpet.