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based on 85744 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was nice, but this time my carpet did not come out looking very clean. I do know we had stains but it seemed as if my carpet looked Dingy all over after this cleaning. It was just not what I’m used to when we have had zerorez out in the past.
Operator ran out of water & couldn't finish the job. We were given a discount but it's a disappointment not to have gotten the work completed.
Excellent service, as always. Thank You!
This is second time I’ve had them do carpet and even upholstery. Both came out beautifully and the technician was knowledgeable and efficient! The technician arrived on time and was pleasant and courteous!
Mike was great, very informative & helpful
The cleaning is done quickly and thoroughly. More importantly, I like that the service technician is always on time based on the scheduled time set up.
Easy to schedule and great service.
No chemicals and my grout, rugs furniture always look amazing !!
Fast, efficient, courteous service
We were able to schedule an appointment within a short period of time. Employee was on time, arrived even earlier than expected, friendly, professional, and completed the cleaning of four rooms and a large closet in an appropriate amount of time. Carpets appear to be very clean and softer to walk on, than expected.
Service is great and your employees are very caring about your needs.
I have been using your services for the past 10+ years. Your service people are knowledgeable, professional and nice.
The customer service was great, but now are carpet is crunchy and feels old. Prior to the cleaning it felt soft and almost new. We now have furniture on it so I need to remove it and have it cleaned again. Feels like way too much detergent on it. Not happy at all especially with how much we were charged. Would have not done it
Customer service (Lindsey) was very professional and friendly + Joaquin was awesome, cleaning the carpets. Totally pleased with Zerorez.
Dries fast. Smells great. No chemical feel.
agent gave me incentive but the cleaner didn't
he was on time, did a very good job, and cleaned up when he was done.
Technician was on time very professional and courteous. He did a great job on my carpets, they look great.
Looks good a day latter. Workers were professional and hardworking. Also very respectful of my home.
This is my third time using Zerorez.
Friendly staff and professional workers.
My ceramic tile looks new again . Rugs are clean and ready for the Holidays to come.
Everyone is friendly and the techs are always very knowledgeable.
Skyler was very good to work with and you could tell he took pride in his work. The carpet feel nice and fluffy and look great. I will booking at Skyler to come clean my tile in a couple of months.
Fast, clean , reasonable price!
Thank you !
Great results and professional service man
Product: you don’t use chemicals and immediately pull out the water so it doesn’t soak into the carpet
Service Technician (Ramon): extremely knowledgeable, very polite and professional. Really enjoyed my interaction with him. When I get my carpets cleaned again I will specifically ask for Ramon.
Job well done. Very professional
As Usual a good job!
On time, thorough and friendly. Very satisfied.
I love Zero Rez and I have used them and referred them for years. No harsh chemicals just impowered H20, no residue or crunchy carpet, cleans perfect every time.
I like the open appointment availability and kind employees that come to my home. I think the first step of brushing the carpet really makes a difference in the over all finished product. They always do a great job.