What our clients think of us!

Everthing. Great service, Paul was courteous and explained everything. Good job dries quickly.

Have used Zerorez many times. The Technician arrived on time and I showed him the issues I had with the rooms. He did the prep on each room and then did the cleaning. He was very thorough and did a great job cleaning the carpets. Would highly recommend Zerorez.

Zerorez provides excellent service and even better quality cleaning. The carpet looks and feels brand new.

Feels super clean and not chemically!! Perfect way to start spring cleaning!!

Solid service and solid tech. Easy to schedule on web site and clear itemized invoice so no surpises.

The Service

Seth and Luis were extremely thorough, conscientious and hard working. They were very professional and caring about the job. I would highly recommend them and even hire them for my company.

Service is professional with good communication. Our carpet feels absolutely wonderful and the sofa looks great!

Attention to detail, and explaining the steps in the cleaning process.

on time and you guys do a great job.

Easy to get scheduled and test when tech is unsure of cleaning will be uniform.

Every time I have your company clean my carpets I learn something new about your company.
Ryan was the fellow that worked on my house this time and he is very professional and informative. He did the carpets, the throw rugs, the bathroom tile floor, and the couch. He is very good and I will request him again. He informed me that your company has special water for sale for cleaning.

My tech did a great job cleaning the floors of my listing. It was a pretty big project and he did a great job.

Tech was clean, friendly and very professional. Carpets look great!

The service was incredibly good. Matthew was right on time, very professional and informative. He did an excellent job and he even wiped up the smallest drops of water on my floor. I love the feeling of my carpets being so clean and they look great. Thank you Zerorez. i will definitely call you in the future. Hopefully I will have Matthew in the future.

Karen F. from Queen Creek, AZ

Paul was very professional and explain the entire process. I was very pleased with the cleaning of my carpets.

Our tile floors are sparkling clean and the grout looks fantastic. Our carpet looks new again. Joshua, our ZeroRez technician was thorough and knowledgeable.

Places of carpet are crunchy/stiff despite “no chemicals” being used. The area mostly affected is the hallway. I am uncertain if the black light used to determine if animal urine/feces is present is the most accurate test to determine. Within an hour after carpet cleaner left a cat defecated in the same area of carpet that had been “tested”. I am familiar with cat urine and its potency. It cannot just be washed away with soap and water. I’ve used Dawn and Vinegar, Natures Miracle, Angry Orange and several other products that are said to be formulated for urine and feces.

You don't use soap or lease a residue.

Reliable and excellent work’

All

Good deals!

The carpet looks great!!

When I booked the rug cleaning I mentioned some pet stains. When our technician came out, it took him 10 minutes to clean the rug. I told him I felt like there was no difference than before he cleaned it. It was still matted down. He said if it’s been walked on, then that’s how it’s going to look. I cleaned it with a hand held and it looked cleaner than it did yesterday. So instead of giving it another pass, he raked it. I asked him about the stains on the backing from the dog urine. He said the rug would have to be dipped for that to come out and that’s about $500. By this time, I. was over it. The rug still looks like it did before it was cleaned and it smells.

friendly

Did a great job, carpet looks like new.

The people who have gone out to clean our carpets have been professional, polite and informative. Brenden was exceptional. I like how the carpet dries and looks new. No crunchy rugs with zerorez.

There was a miscommunication in the cost of the treatment for pet stains. I was told the cost would be an additional $75 for a gallon. I agreed to that. We determined there were 4 stains that needed treating. The technician was working on the stains and then informed me he had already used 3 gallons! I told him I had agreed to 1 gallon and questioned whether I now had to pay for 3? At the end of the cleaning, sure enough, what should have cost me $195 now was $345!. My carpets were extremely wet and took 2 days before they were dry. I called the office the next morning and shared my experience. I was told I would get a call back and I am still waiting for that call back.

He arrived at our agreed time. Was efficient - did a great job.

Everything