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based on 84400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets are old but the guys did an excellent job bringing them back to life. Thank you
You show up on time, very respectful to my home, service was done very well and Mike was very professional
Casey was great ...she knew her job and did a great one at that..she was very knowlegable
thank you again
george schaffer
The tech was great and explained everything . No chemicals!! Carets look good.
No harsh chemicals were put on my carpeting.
Service people are very informative about your products and services. I like the products being so clean!
Carpets came out great ! That was very unexpected..didn't know they would come back this clean not using soaps or detergents.
Sincerely..The Boswells
I appreciate that Zerorez stands behind their work and are willing to make it right if something needs to be fixed.
The service was great, arrived early, completed the job with in the time frame.
All stains were removed, our rep. was friendly and polite. He explained the process
they use, and we are very pleased.
Thanks, Zerorez
Great service .carpet looks great ....
Everything!!
Friendly, professional service. Carpeting dries quickly
Joshua was the technician that came to my home to clean carpet and tile. I had just bought the house and wanted the carpet and tile cleaned before the furniture was moved in. The previous owner had a dog. The hair was substantial, esp in the master bedroom. Joshua actually had to "rake" all that hair before cleaning. He did an excellent job. He was very friendly , professional and did the job in the time he said it would take. Great young man, excellent rep of zerorez
The team sent to my house was very professional .They check the price with me and went to work .The carpets look great .They took the time to discribe the process before they started .
The quality, efficiency, knowledge and affability of Jeff Clouse, clearly an asset to your business
Prompt, courteous, friendly and great work.
Some customers, particularly snowbirds, are elderly and having to move large pieces of furniture is a big problem. As in my case there were no younger family or friends to assist me in moving some larger pieces. Cleaning around a hutch, bed or couch isn't the end of the world but being charged for the space under these items didn't sit real well.
Everything was fine. But my house smells. I had terrible pet stains. He warned me, I was just a bit disappointed because nothing like that happened the other times I have had it cleaned. But he was courteous & quick.
The representative, Mitch, performed a most professional job and brought life back into my carpet. He made a tremendous impression on me and my spouse. I would welcome him back to service are carpet needs and I will submit a very good reference to my frisnds and neighbors.
A hypo-allergenic product is a must for my family. Also, your employees are very friendly and helpful.
You guys beat the heck out of Stanley steamer! The carpets come out so much cleaner and stay that way. Also the young man that came to the house,Joe Cyr, was so friendly and thorough.
Have the employee go over the job with the homeowner to make sure it was properly done. Nick is a personable guy, but while he was at the truck I went over the house and found areas which needed rework.
It was courteous and very business like. Good job
There was one stain that didn't come out. It was from the stain on the leg on the chair. It must have gotten wet and the furniture stain stained the carpet. Really wish this came out. All JohnJay and Rich talked about was how you all have gotten all stains out of their carpet. Wish that happened to me
Great guy that cleaned our carpet good clean and explained step be step what he was doing and how to keep it clean really professional would request him again
product does a good job teck was excellent
Friendly, thorough, clean
I like how clean the carpets feel and the lack of odors.
A cleaner method of cleaning carpet without using soap products. The tech was efficient and paid extra attention to my path areas.
If you moved furniture - maybe hire one more crew member/house - you would be much more thorough and convenient.