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based on 86633 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I still have a little bit of a musty smell. I think it's partly because of all the rain the humidity level is high. I want to try again when it's bone dry so I can open the windows.
The service was fast and friendly!
Very thorough and efficient cleaning with that Trust factor with the professional cleaner.... Was very happy with everything... Will definitely be calling again when needed.
Your product is amazing. We were ready to rip out our gross dingy carpets, and after having them cleaned by Andrew, they look brand new! Andrew was awesome. He didn't do the high-pressure sales thing. And he didn't have to - the service speaks for itself. You have a new customer for life.
No chemicals. Dried quickly.
the lack of chemicals, you arrive when you say you will arrive and the courteous and efficient people like Josh! He did an excellent job!
The work was done quickly, professionally and thoroughly, the rug never looked better (except the day it was first installed). The technician was friendly and helpful and explained all the work and charges completely.
Techs were very friendly, professional, and thorough. My house looks and feels clean:)
Easy to set up, fast service, quality job.
Kevin was super personal and pleasant however I was disappointed in the cleaning powers of your products.
Everything
Do a great job.
It's safe for animals and it Did wonders on my tile!!! It even got up paint off my tile
Our carpets look cleaner than we've ever seen them after a cleaning! It might be the solution you use and we are convinced now that the solution the other cleaning company we used must have some type of soap in it, which causes dust and dirt to stick to the carpet.
Your technician, Casey Shapiro, is very competant and helpful. Her work mwas perfect.
No chemical smell... Dries fast... Looks great!
I BELIEVE IT IS A GOOD PRODUCT NATURAL. NO CHEMICALS SERVICE WAS GREAT.
Friendly service, great result
Excellent job and professional gentleman. He is one reason I would use you in the future.
Professionalism.
Called ahead to see if you could come earlier, which we had no problem with. Nick and Gerald were VERY Professional when explaining the service. Love the idea of not using harsh chemicals. Looks great after drying......
Carpet looks New!
Thanks
First name removed
My carpet is sticky and my vacuum cleaner pulls very hard across the carpet. I white powdery substance fills my canister each time I vacuum!! Your rep is coming out Tuesday but I am afraid to have him redo our carpets for fear the same thing will happen again. The white substance appears to be some type of sodium hydroxide?? When the rep comes I will have him vacuum and see what I am talking about. I may just request a refund and go elsewhere for proper cleaning.
No soap is used in process
No push to add unneeded services. The technician was courteous and a good worker.
That the product is non-toxic and safe for children and pets.
The notification of 2 hour time frame and further notification when tech was en route was excellent.
No chemicals and no odor. We have porcelain tile (travertine, pitted) that holds a lot of dirt and is difficult to keep clean. The ZeroRez technician made it look new. I will have them back in a year to do it again.
The stains on the room with carpet were not removed completely.
Preston was amazing.
Clean, quick drying, no chemicals.