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based on 84508 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kevin Hatch cleaned the carpet the best of any other technician. I will ask specifically for Kevin Hatch for my next project.
They were very polite and thorough. They made use I understood everything they were doing and that I was happy with the results. They were also very prompt.
Polite, Professional and on time!!!
On time, and efficient
My carpet looks fantastic and I hope with no soap used it will not track dirt as before when other carpet cleaning companies cleaned it.
I am very pleased how easy my carpet came clean. Like new! And that clean lasts 4 times longer than other cleaners.
No after smell and carpets look wonderful.
What I liked is that no soap or detergents were used to clean the tile and carpet, which would leave a residue if used. The tech took his time going through the whole house and he didnt care how long it will take to get the job done, which was awesome! Very satisfied with everything.
Our carpets are actually clean--and the dirt was ground in and old
carpet dries quickly.
My carpets are clean - no residue or crunchy, dried-out carpet.
We have Shaw carpet purchased from Costco and they recommended Zerorez which is the only carpet cleaner we have used. Unfortunately, your product does not remove all of the dirt spots/areas. The last technician was very professional and polite but your product just doesn't clean the carpets the way other carpet cleaners have performed.
Professional prompt carpet dried fast. Nice feel to carpet great job on tile floor
I appreciate the fact that you don't use soap. Your Empowered Cleaning Fluid is superior to all other cleaning products that have been used on my carpets.
Great friendly service.
I like your staff and the fact you do not use chemicals in your cleaning process.
great
Our floors look great!
Technician was very curtious and informative. I like the fact i was not up sold or pressured to buy extras.
The technician was very professional. He took very good care of us and left our carpets looking brand new. He offered booties to put on until the carpets dried. Kevin was awesome and because of him I will be a repeat customer and will be requesting him again!!!
I loved that it leaves no residue, the carpet looks awesome and I bought the water and love how well it cleans all my surfaces with no streaks
We had a basic cleaning and the stain is still visible (not pet related) and I didn't think the traffic areas had much change in look once the carpet was dry. I was very disappointed as I had talked to other people that highly recommend your company.
You guys are very friendly and job was a Great!!!
Thought you did a great job. The tech was very nice, and careful to not disturb or break things. And our carpet looked the best its looked in a very long time.
Trey was very professional. The carpets did look better, however, many spots returned after it dried and he left. I am in a rental so not sure what the stain were so we weren't able to know for sure to help him out.
My carpet spots weren't removed to my satisfaction and I was told it was shadows or because of worn carpet pile.
Carpets dried very fast and they looked fantastic.
Good telephone support in office. Technician is on time, careful, thorough, friendly & professional. I like the way the carpets are clean w/o being soggy or having residual soap.
Quality of service

First we had our carpets cleaned and they looked fantastic. So when we decided to have our tile all cleaned we decided to go with Zerorez because we were so satisfied with their work. We had Kevin and he did a great job on both carpet and tile. So thanks to all of you for a great job. I am sure that all your service people are as diligent as Kevin is in making sure customers are satisfied. Thanks!!!