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based on 86485 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the professionalism of the staff spoke on the telephone and in person. I really enjoyed seeing no chemical feel and it’s just a clean and fresh. Michael CC technician that came out did it great job and was very professional and knowledgeable
Our carpets look amazing. The one thing I disliked about carpet cleaning is the stiff feeling after drying. It's been two days and the carpet is soft.
TJ did a fabulous job and spent the time he needed to do the job right. Would always recommend Zerorez.
My grout is a completely different color after the cleaning! I had forgotten what it originally looked like! The staff was very friendly and helpful and proud of their product! And they should be
Great job !!!!!!!!!!! Tech did an outstanding JOB!!!!!!!!!!!!!!!1 BUT we were noot told that you do not move furniture , we are in our 80's so it was a little problem. Had we know sooner we could got some help to move some of the items that needed to be moved.
The technician arrived on time and was very knowledgeable. I had 2 bedroom carpets and my kitchen tile cleaned. He used a special treatment on a difficult spot in one of the rooms...It appears that the spot may be returning slightly..f so, I'll give them a call to come out again. Overall, I was very satisfied with the job they did and would recommend them.
Great service and professional technicians Paul cleaned my carpets and did a great job
Not charge so much to use a tiny bit of chemicals.
He was so friendly and made it possible to do all rugs and sofa! I’m very pleased with zeroez! We’ll use them again. Sofa looks brand new again after 9 years! Got all spots out of rugs! Clean again!
The technician did an amazing job on both tile and carpet! The difference in our grout is remarkable. Very professional, friendly and efficient.
Clean and customer service
Our 12 year old floors went from old to new! We were amazed how well they turned out! Staff was also friendly and answered all our questions on site. Would definitely recommend.
I thought we had everything figured out but when the guys arrived they quoted double what we had determined the cost would be. The crew was VERY good in explaining what they were going to do and how everything worked. I just didn't like the idea of trying to be sold extras when they arrived. We ended up close to the original price with the only upcharge being the pet stains which I knew would be extra, so all was good on the end. The carpets and tile look GREAT.
I not only appreciate the quality of the work, but I also appreciate the technician's professionalism, timeliness and reasonable pricing of the services. Looking forward to next year's service.
Profesionalism, promptness
My daughter and I had a Zerorez employee come to our home to refill the (2) 5 gallon containers with this amazing Zerorez cleaning solution that we use to clean many surface in our homes.
Arrived on time. Did an excellent job. Great result.
The agent was great. WENT FAST!!!!!
Very professional, knowledgeable, and friendly. The carpet was dry in 5 hours and we could walk on it with confidence. The carpet looks and feels clean.
Great customer service and carpets come out great.
Lower the price.
I wasn't home when the cleaning occurred. They used some sensor device to determine where potential dog urine existed but it clearly didn't work properly. Wish my husband had moved TV cabinet so urine could have been removed. The sensor couldn't detect it, but my nose could. Otherwise carpets look, feel and smell better.
There was no smell that made it unpleasant for me not my dogs. The technician was hard working, efficient and never wasted a minute.
Luke and Dillon were great. Punctual, polite, professional. Offered time to ask any questions about the service. The carpet looks great. Thank you.
Customer service was great, everything was fine. I just expected more in regards to the smell after cleaning and the cleanliness of the carpets afterwards. I'd heard so much hype on the radio of how great zerorez was and could get those high traffic areas clean that my expectations were probably set unrealistically. Not your fault. You did the job, did the best you could with older stinky dirty carpets but no different than any other company I've had come out before. I would recommend to others but only if they could afford as your a bit pricey.
Friendly service done quickly and a reasonable price.
Quick, thorough, friendly, was able to fit me in same day when I accidentally scheduled for wrong day! Carpets look great!
Carpets are dry quickly without that "squishy" feel and are not "crunchy" when dry. Carpets look and feel clean and brighter
It was so quick and the carpet professionals did an extremely awesome job. Thank you again. I will definitely use them again
I feel like i was pressured into spending an extra 240$ for pet treatments by being shown pet stains with the black light. After my carpet was cleaned and dried i went around again with the black light and those spots still lit up! So basically wasted 240$ dollars i didn’t want to spend.