Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87575 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 11, 2019 — Rated 10 out of 10 by Denisse Canizales Zerorez Phoenix
What do you like about our products and services?

Carpet looks and feels clean. The tech worked very hard on cleaning our carpet. My wife says he saw him “really putting his back into some nasty stains”. He did really good. Price was affordable. We’ll definitely use Zerorez again!

Report a concern   April 11, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Always professional and the carpet comes out looking like new.

Report a concern   April 11, 2019 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Fabulous job. Cleaner then it's ever been since it was new. Technician, Josua G., did a great job. Very friendly and professional.

Report a concern   April 11, 2019 — Rated 9 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

The technician was punctual, professional, polite, and thorough. Carpets came out looking pretty good.

Report a concern   April 11, 2019 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

I am very pleased with carpet, upholstery and tile cleaning. Have recommended your company to friends in Phoenix, Wisconsin and Tennessee.

Report a concern   April 11, 2019 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Early for appointment, very thorough, very knowledgeable, very courteous.

Report a concern   April 11, 2019 — Rated 8 out of 10 by M.G. Zerorez Phoenix
What could we do to improve?

The other guys do the same job for less money.

Report a concern   April 11, 2019 — Rated 4 out of 10 by M.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I strictly scheduled to have stains removed. I was told they could remove stains. The stains are mostly still present. Some came our but I paid $246 and I still have stains. They called the day of for the tech to come early as well. I had an appt scheduled.

Report a concern   April 11, 2019 — Rated 3 out of 10 by T.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpets didn’t look any cleaner. I was expecting at least some difference or at least better then other carpet cleaners. I would rather save $100 plus and get a groupon for another carpet cleaner.

Report a concern   April 11, 2019 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Prompt, fast, and no residue

Report a concern   April 11, 2019 — Rated 5 out of 10 by A.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid a LOT of extra money for the urine treatment and I feel that my house/carpet now smell worse than before the service was performed.

Report a concern   April 11, 2019 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Good job good tech

Report a concern   April 11, 2019 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Loved that the technician was so flexible and easy to communicate with. He made sure to update me on his availability day of and was easy to reach. He was also able to add items as needed. Everything looks and feels great.

Report a concern   April 11, 2019 — Rated 10 out of 10 by Jim O'neal Zerorez Phoenix
What do you like about our products and services?

The tech's were on time and professional. They were is and out quick and the carpet came out great.

Report a concern   April 11, 2019 — Rated 7 out of 10 by T.K. Zerorez Phoenix
What could we do to improve?

Payment process requirements. Latest carpet cleaning didn't seem as robust and effective as others... Especially on stairs. Expensive compared to others.

Report a concern   April 11, 2019 — Rated 10 out of 10 by Diana Alvarez Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous

Report a concern   April 11, 2019 — Rated 10 out of 10 by Kristina Vranic Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   April 11, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Very professional and the carpets dried very quickly.

Report a concern   April 11, 2019 — Rated 10 out of 10 by A.N. Zerorez Phoenix
What do you like about our products and services?

Professional service. Knowledgeable and friendly staff. Prompt and polite.

Report a concern   April 11, 2019 — Rated 10 out of 10 by Kimberly Flor Zerorez Phoenix
What do you like about our products and services?

Zerorez was responsive eady to schedule with and efficient. The tech was friendly knowlegeable.

Report a concern   April 11, 2019 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Friendly staff, working efficiently and did a great job.

Report a concern   April 11, 2019 — Rated 10 out of 10 by A.R. Zerorez Phoenix
What do you like about our products and services?

We had a great experience with Zerorez. We were very happy with the service person who came to our home, he was very knowledgeable, fast and friendly. The carpet looks wonderful! The heavy traffic areas that I was worried about cleaned nicely.

Report a concern   April 11, 2019 — Rated 10 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

Starting with my phone conversation with the person who answered the phone when I called to inquire about the service, I was very impressed. They answered all my questions and thoroughly explained their cleaning process. I scheduled the appointment for a few days later. The technician called when he was on the way . He was very polite and professional and checked with me as he was cleaning to make sure I was happy with everything. I love the fact they only use water and my carpets look amazing! I definitely would recommend Zerorez!!!

Report a concern   April 11, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

Jereme did a great job! He was very thorough! Excellent carpet cleaning and a great price!

Report a concern   April 10, 2019 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

No harsh chemical residue or smell. Carpet dried quick and look like new

Report a concern   April 10, 2019 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

No soap residue

Report a concern   April 10, 2019 — Rated 10 out of 10 by Tina Lucas Zerorez Phoenix
What do you like about our products and services?

I simply LOVE my floors! Why I decided to get white flooring with a bullmastiff and kids, I don’t know. I was ready to replace all my tile. Zerorez left them looking like the day we got them! I’m a Realtor and will refer all my clients to Zerorez. Thank you!!!!

Report a concern   April 10, 2019 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Previously daughter recommended your service in CO. VERY PLEASED WITH Jeremy. Knowledgeable and personable and accommodating. Carpets look great at this moment.

Report a concern   April 10, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

We’ve used Zerorez a couple of times and will continue to use them! Great company!

Report a concern   April 10, 2019 — Rated 10 out of 10 by Michael Wheeler Zerorez Phoenix
What do you like about our products and services?

Excellent customer service. Richard went above and beyond to pay great attention to detail and made sure I was happy with the result. I was very satisfied as a first time customer. I will continue to recommend and use Zerorez at homes I’m selling, as well as my personal home!


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