Client Testimonials

Alex was very helpful did a nice job. A pet stain did not come out even though we pretreated the carpet. Overall the carpets look clean and fresh.

Loved that the stains were removed. Sorry for not being very friendly. I wasn’t feeling so good. Thanks!

Professional, friendly, considerate, informative but not pushy.

Showed up on time and estimate was almost spot on - no surprises

The employee who actually did the cleaning was wonderful: courteous, thorough and friendly. Thanks to him, you get an excellent rating. But the dispatchers neglected to give all the details of the job to the first cleaner, who did not have the necessary equipment. The job was delayed 3 hours while another employee brought the correct equipment. I had explained everything to the dipatcher, who evidently did not put it in the notes.

Your service technicians seem very well informed and are willing to take all the time needed to answer our questions. They seem honest and truly concerned about us.

Zerorez is definitely the best of the cleaning services I've used over the years. Their carpet-cleaning method brings amazing results, with no chemicals--just a fresh ,clean smell. My whole house feels better once they've been here. The technicians are always very polite and professional and accommodating, and while they DO try to up-sell, it's never felt high pressure or sleazy. Their sales methods are quite impressive--they're obviously very well trained in that. Will continue to use them!

It was easy to schedule an appointment by phone. One of your people called a few days before our service date to give us a time window. Then the day of the appointment, the service man called when he was about 15 minutes away from our house.

Scott was prompt and courteous. He was thorough in explaining the pre-cleaning of stubborn stains and everything else that would be involved in our job. He gave me the price of the service before he began cleaning. He worked two hours straight. When he was finished, he asked me to walk around and inspect his job. He is a very good representative of your company.

I would definitely recommend Xerorez.

Team John and Ryan made our carpets look and feel like brand new and they were so personable!!

So impressed!!

Next week be our our area rugs! You can breathe life back into them!!

I am always pleased with the way my carpets look after Zerorez is done. I have never had a stain that they you haven't been able to get rid of. The technician is always pleasant, efficient, and well trained. I recommend ZEROREZ whenever anyone asks.

Service was very complete. No messages about follow up care were shared,e.g. vacuum after rug is dry.

Excellent service! The rep who came to our house did a wonderful job. He was friendly, professional, and very honest about what our carpets needed. We have two dogs and needed cleaning for pet odor and dirt being tracked in. Our carpets look wonderful and smell clean as new. Thanks Zerorez team!

Nathaniel, the Zerorez associate, was very thorough and efficient. He took care of all the spots I pointed out with extra treatment and noted where he could not get them clean totally .

I am very satisfied with the work. That being said, I only have surface dirt. I do not have pets, children spilling, cigarette smoke and etc. .....I would like to recognize the technician Jim Hill for the nice job he did. He also was very professional and answered all my questions

I have had my carpet cleaned and now my air ducts/furnace cleaned. While I'd like a cheaper price, it's been a great service experience! Matt was professional and quick to answer my questions with ease.

GREEN!

Your products and services have always been top notch, and work beautifully on my carpets. Your services have resurrected my carpets several times and I am always thrilled to see the end product. Zerorez is the only carpet cleaning service I will ever use. Thanks to Jack- he was beyond fabulous and deserves a 12/10 for his service.

Sean was very friendly and helpful.

courteous service man

Excellent technician and results!

Love them

My technician was very professional and honest about expectations. He was also very thorough which resulted in better results than I anticipated. I couldn't be more pleased! Will definitely use ZEROREZ again.

Very good job with carpet cleaning services. The technican was very thorough & professional.

great guys was easy thanks

profesionalism.

I couldn't believe how much came out of our carpet! We had gotten a puppy and have a toddler, so there were accidents and spills all over it. They came out extremely well and I liked that the technicians brought me in a couple times to show me the progress.

fast appt setup and good results.

Nathaniel was great, he went over everything and there were no surprises. I am very happy with our experience.

Great service by Kyle, highly appreciate and recommend.

What a difference it made on my carpet. Great job!