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based on 34675 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and carpets look great.
Was at my house 2 hours after my first phone call to ZeroRez!!
I like that your service is prompt and efficient as well as environmentally conscious. Thanks!
Be sure that your product dates have not expired and have technicians verify that the cleaned and sealed areas are dry and haze free.
Tech was awesome...the cleaning was good and the pricing was fair.
Not disappointed at all. I just am not a person prone to recommending things unless someone asks me for my opinion in the first place.
It has been exactly one year since my first service. The carpets stayed clean longer than any other carpet services I have tried in the past. Carpets look like new. I love that no soap residue is left in the carpets to pick up dirt off shoes and feet. Very pleased.
Technician Sal is a true professional, very thorough and informative and exudes pride in his work. Because of our previous relationship with Haines and Cross (Eric) and his technicians Sal and Mario, we were confident that the work performed by the new company would be up to the same high standards. Keep these individuals on board, and you will continue to have our business.
My carpet looks like new now
The service was great, job was done perfectly and I was very satisfied with the professional
maner of your technician.
Friendly and professional.
The service tech. If he does not care about doing a good, throrough job no cleaning system will be effective. My service tech Michael (Mike) was the very best.
Nice clean carpet.
One major stain remaining!
Your cleaners always show up on time and are very knowledgeable, you have clean products that work
I like that I know the carpet and furniture were cleaned, the only part of this visit was how long it took the tech to get here. I understand he had another job that took longer, but the only reason I got this update was because I called to get a status of the job.
Must put protective pads under table legs, chairs or any other furniture where water could penetrate. Carpet was left too wet, it took more than 2 days to completely dry,I was told that will only take 3 hours.
Everything
Robert did an awesome job! He was on time and took great care. As a business owner, I loved how he spoke so highly of the company that he works with.
very nice people robert was a good technician. carpets looked great!😆
Quality, timeliness, friendliness of service technician
Chem free & excellent service.
Always a good service.
Professional staff. The carpets tend to stay cleaner without the soap products that are used by other companies
Jobs always done well. Conscientious and friendly employees.
We have been a Zerorez customer for many years. The technicians have always arrived within the scheduled appointment time, ready to get to work. They've all done a great job cleaning our carpets which is why we continue to be customers; however, the technician who arrived yesterday went above and beyond our expectations. Because we have Berber carpet, the drying time can take awhile. When my husband explained this, the technician said he would address this issue. Well, he was true to his word. He did such an excellent job extracting the water, our carpet drying time has been reduced dramatically. We are definitely impressed and hope he is recognized for the valuable employee he is. If we are able to request technicians, we hope he will be available the next time we call for service.
Thank you again,
Tom and Cindy Last name removed
No chemicals and quick dry time.
Our technician arrived on time, was courteous and did a very thorough cleaning job. One of our area rugs was very dirty and it now looks great.
robert!
We have used zerorez numerous times and are always 100% completely satisfied.
The receptionists with whom I made the appointments were professional and courteous (our carpets required a follow up appointment due to some streaking). The technician was prompt, courteous, efficient and diligent on both occasions. Although the cost was nearly double what we have paid in the past, the results were well worth it.