Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 4, 2016 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

On time prompt and efficient

Report a concern   May 4, 2016 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

HE WAS VERY GOOD MY CARPETING LOOKS GOOD AND IT DOES NOT SOAK UP TOO MUCH WATER.

Report a concern   May 4, 2016 — Rated 9 out of 10 by J.L. Zerorez Los Angeles
What do you like about our products and services?

Takes all the stains out. Dries fast..

Report a concern   May 4, 2016 — Rated 10 out of 10 by B.V. Zerorez Los Angeles
What do you like about our products and services?

The product just works and the service is terrific, especially with Robert.

Report a concern   May 3, 2016 — Rated 5 out of 10 by D.H. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I was a bit disappointed with the tile cleaning, it was just like the floors were washed and grout etc not cleaned.

Report a concern   May 2, 2016 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

the service is very professional. The technicians have been very helpful.

Report a concern   May 2, 2016 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

The gentleman who came to my house was extremely knowledgeable and professional. He did a great job.

Report a concern   May 2, 2016 — Rated 8 out of 10 by S.O.L.C. Zerorez Los Angeles
What could we do to improve?

Calling the office several days in advance that you are coming to clean. The church office had no idea that you were coming that day.

Report a concern   May 2, 2016 — Rated 10 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

great job, Done on time.

Report a concern   May 2, 2016 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Yes we are very happy with the service and the cleaning quality!!
Sal did a fabulous job cleaning our carpets!!
Thank You

Report a concern   May 2, 2016 — Rated 10 out of 10 by R.B. Zerorez Los Angeles
What do you like about our products and services?

Sal did the best carpet cleaning we've ever had. He was punctual, personable,
took care in protecting our walls and furniture. I had never seen those plastic
triangles before. Yes, I am referring Zerorez to friends!!
Thank You!!

Report a concern   May 2, 2016 — Rated 10 out of 10 by Maria Laing-Smith Zerorez Los Angeles
What do you like about our products and services?

Excellent customer service! Juan went over and above the call of duty to make my carpets look beautiful!

Report a concern   May 2, 2016 — Rated 10 out of 10 by Kris Davis Zerorez Los Angeles
What do you like about our products and services?

Our technician Daniel was very professional, did an excellent job, and we will definitely refer him to everyone.
We are very pleased compared to other companies we have used in the past.
Kris Davis
Coldwell Banker Broker

Report a concern   May 2, 2016 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

Very little chemicals and carpet feels clean. The technician really worked hard and did a great job!

Report a concern   May 2, 2016 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Robert is still the best!!!!! The house looks beautiful, Thank you

Report a concern   May 1, 2016 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Robert did a great job and was very helpful. Cleaning was great and we always recommend you to friends and relatives

Report a concern   May 1, 2016 — Rated 10 out of 10 by P.D. Zerorez Los Angeles
What do you like about our products and services?

They called to say when they are coming. They were quick and polite.

Report a concern   May 1, 2016 — Rated 10 out of 10 by R.N. Zerorez Los Angeles
What do you like about our products and services?

Promptness and outcome of cleaning

Report a concern   May 1, 2016 — Rated 10 out of 10 by P.E. Zerorez Los Angeles
What do you like about our products and services?

Always confirm appointment, reliable, do what you say you are going to do, very professional and prompt! Overall, the service is great!

Report a concern   May 1, 2016 — Rated 9 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

No shampoo or soapy residue.

Report a concern   May 1, 2016 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Timely service. Great Techs and quality cleaning. Thank you!

Report a concern   May 1, 2016 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

Your techs have been to my home twice (Brian and Eduardo) for carpet cleaning. They are very courteous, listen, and try to get the job completed efficiently and to my satisfaction. Your cleaning products and methods are different than what I have used before, but I believe they extract the soil better. The Green Guard helps to protect the carpeting much longer between cleanings. All of these factors are important to me--we now have a granddaughter, a toddler, and have her best interests at heart. (My feedback from others is that your services are a bit higher--I agree--so I appreciate the specials that are offered).

Report a concern   May 1, 2016 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

The cleanliness of the process and how professional and friendly your representative was.

Report a concern   April 30, 2016 — Rated 8 out of 10 by S.S. Zerorez Los Angeles
What could we do to improve?

Lower pricing

Report a concern   April 30, 2016 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

Edwardo was great cleanest my Carpet has ever been

Report a concern   April 30, 2016 — Rated 10 out of 10 by Lisa Saunders Zerorez Los Angeles
What do you like about our products and services?

The Zerorez employee came and looked at our pet urine stains and advised me that they may return because of it soaking in to the carpet pad below. They were very honest and up front. My carpet is very old but came out looking 100% better. Thanks ZEROREZ (and the price was very resonable)

Report a concern   April 30, 2016 — Rated 9 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Products work; technician was very professional and pleasant.

Report a concern   April 30, 2016 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Have used Zerorez multipe times and am amazed by the results and how long the carpets stay clean… All other cleaning services showed spots within a matter of weeks. Carpets look like new when they're done and stay looking new for many months

Report a concern   April 30, 2016 — Rated 10 out of 10 by C.V. Zerorez Los Angeles
What do you like about our products and services?

Your people were very professional, both on the phone and the technician that came and did the work. He did an amazing job and the girl on the phone was very helpful too. Our originally scheduled technician could not make it and she got someone else to come. He really did a great jov, was courteous and dot our carpets very clean.

Report a concern   April 30, 2016 — Rated 10 out of 10 by Joy Brenner Zerorez Los Angeles
What do you like about our products and services?

Jose did a fabulous job!


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