Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34685 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 20, 2016 — Rated 10 out of 10 by Family Wellness Zerorez Los Angeles
What do you like about our products and services?

Marcel is great, he has done our carpets here at the office and at our home in the past.
love the way the carpets turn out.

Report a concern   April 20, 2016 — Rated 10 out of 10 by Grace Kliewer Zerorez Los Angeles
What do you like about our products and services?

Once done the floors are dry in 6 to 12 hrs. Sal did my floors. He was on time, very courteous and efficient. Most important is that the spots in the carpet are gone

Report a concern   April 20, 2016 — Rated 0 out of 10 by A.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Disappointed in the way the bath/shower area was cleaned. Not all the soap scum was removed. Would NOT use them again to clean the bath/shower.

Report a concern   April 20, 2016 — Rated 10 out of 10 by Will Brennan Zerorez Los Angeles
What do you like about our products and services?

It's chemical and odor free so it won't harm our pets. Your employee Juan did a great job and was on time and personable.

Report a concern   April 20, 2016 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

efficient, friendly technician, professional

Report a concern   April 20, 2016 — Rated 6 out of 10 by K.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

wasn't cleaned thoroughly and they had to come back and redo. felt like it was a rush job.

Report a concern   April 20, 2016 — Rated 10 out of 10 by F.N.T. Zerorez Los Angeles
What do you like about our products and services?

Stains are removed and do not come back.

Report a concern   April 20, 2016 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

The best carpet cleaning service with excellent results. I would highly recommended.

Report a concern   April 20, 2016 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

It is quick and does not leave a smelly soapy residue.

Report a concern   April 20, 2016 — Rated 10 out of 10 by Sterna Citron Zerorez Los Angeles
What do you like about our products and services?

BS"D

Courteous, was intent on doing a good job and getting out all those stains, even if it meant going over it after he had done.

Report a concern   April 19, 2016 — Rated 10 out of 10 by F.R. Zerorez Los Angeles
What do you like about our products and services?

My technician, Brett Spence, made a great impression with his customer service as far as his courtesy, punctuality, didn't put any pressure on me to try to sell other products and has a very warm and genuine smile. He took pride in the work that was done and I'm very pleased with the outcome. He is a definite asset to Zerorez !!

Report a concern   April 19, 2016 — Rated 10 out of 10 by Ruth Greenbaum Zerorez Los Angeles
What do you like about our products and services?

Great

Report a concern   April 19, 2016 — Rated 8 out of 10 by L.Z. Zerorez Los Angeles
What could we do to improve?

I didn't see much improvement in the tile cleaning. I won't do it again for sure, but I'll still use the carpet cleaning service.

Report a concern   April 19, 2016 — Rated 9 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

Everything almost

Report a concern   April 19, 2016 — Rated 10 out of 10 by F.F. Zerorez Los Angeles
What do you like about our products and services?

Robert Keith was very professional and did a great job

Report a concern   April 19, 2016 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Jose ! He's great and very well appointed for this job

Report a concern   April 19, 2016 — Rated 10 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

The process works. I am trying the carpet sealer product to determine if it was worth the extra cost. Since I last used your services the cost has doubled.

Report a concern   April 19, 2016 — Rated 9 out of 10 by A.T. Zerorez Los Angeles
What do you like about our products and services?

Efficient service exactly as described on the Website. No smell after treatment.

Report a concern   April 19, 2016 — Rated 10 out of 10 by B.P. Zerorez Los Angeles
What do you like about our products and services?

Great carpet cleaning without chemicals.

Report a concern   April 19, 2016 — Rated 10 out of 10 by D.D. Zerorez Los Angeles
What do you like about our products and services?

Just that you guys arrived early and did a great job. Thank you.

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.Y.J. Zerorez Los Angeles
What do you like about our products and services?

Sal did our carpet cleaning again and he does fantastic work! He is professional and a very nice person to deal with! The carpet looks great even though it is not new. We are so pleased. Thank you!

Report a concern   April 18, 2016 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

The service rep was very knowledgeable and completed the service on time and with great results.

Report a concern   April 18, 2016 — Rated 8 out of 10 by K.P. Zerorez Los Angeles
What could we do to improve?

When the technician (Juan) came on Friday his machine did not work. He came back on Sunday morning at 8:00am on his day off. I really appreciated his loyalty to getting my carpets cleaned in a timely manner. Perhaps better maintained equipment would help both the technician and the client.

Report a concern   April 18, 2016 — Rated 0 out of 10 by D.R. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The end result was not what I expected. Looks no different then if I had cleaned with one of the many $5 products I have in my cabinet.

Report a concern   April 18, 2016 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

Great Service, Your Tech guy Last name removed is the best !!

Report a concern   April 18, 2016 — Rated 10 out of 10 by Renea Nicodemus Zerorez Los Angeles
What do you like about our products and services?

Professionalism, amazing results the carpet looks like new.

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

Customer service was great. Carpet looks brand new. No residue. I've already posted a review on your Facebook page as well.

Report a concern   April 18, 2016 — Rated 10 out of 10 by Paula & Kevin Mahan Zerorez Los Angeles
What do you like about our products and services?

Everything

Report a concern   April 18, 2016 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

No odors, quick drying,

Report a concern   April 18, 2016 — Rated 10 out of 10 by K.T. Zerorez Los Angeles
What do you like about our products and services?

IT works!


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