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based on 34662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You guys are great. Fast schedling, great service and always good communication.
Technician was nice, very knowledgeable and very quick. Price was good, excellent service.
Great service and couch cleaning
Did a wonderful job, but wished they wore foot covers.
Efficient and professional. Every service thoroughly explained. I have used their service for many years.
Tech did a good job.
I always use ZeroRez to have our carpets cleaned. Robert was courteous and professional!
The carpet was cleaned well, trying not to apply to much water. And they look wonderful. Robert Downs our technician was on time, very nice, & interested in pleasing us. Thank You Robert, we will be requesting you when we need carpet cleaning! Sally Archer
Chris was great. Notified when he would be at the house. Was on the early side of the time range we were given. Service was great, very thorough. Like that detergent didn’t have to be pumped through the carpet. Carpet did stay wet for longer then we would have like but everything turned out well and happy with the results. Pet stains gone!
Your staff was respectful,informative, and careful. I knew the cost up front plus additional treatments I could have if I chose. Watching them clean I found them thorough. Theyspent time at particularly stained areas. Also preventative as far as leaving mats elevated to dry and putting guards under furniture legs to stop staining
Absolutely hands down the best carpet cleaning method available to everyone at a reasonable cost.Sal, my technician is personable ,professional, helpful, efficient and does an amazing job cleaning carpets and upholstery. Exceeds my expectations! Thank you Zero Rez and thank you Sal.
Professional, on time and great job -carpets look new!
Julio was amazing to work with. He really made our carpet look so good!
Everything! And the young man who did the work was very efficient snd friendly.
everything, thanks D.
I had an appointment time between 8-10am and they changed my time to 12-2 without even telling me
Love your service. W
Won't publicly post
Jorge was very efficient and knowledgeable about his work. Communicated with us as he completed the job.
Very satisfied!
The technicians are always on-time, professional and very thorough. Jeremy did a great job cleaning my light colored couch. It looks totally rejuvenated and it dried beautifully. This company is my go-to for cleaning carpet and upholstery now. I’m considering doing the grout cleaning on my tile next. Thank you Zerorez for providing outstanding service!
My carpets are very clean. Your products ae amazing. Your tech, Xavier, did an outstanding job. He was very professional, and we could tell he takes his job seriously. Well done.
I was very happy with Xavier who did 4 rooms very well in 1/12/ hours. He did a very good job.
My carpets are so clean and no chemicals were used that leave residues. The communication was really great -- a confirmation sent a couple days before and then a phone call the morning of cleaning giving me an estimated time of arrival, which was accurate.
Eduardo was so friendly and professional. He did a spot clean of anything that needed it and then cleaned the carpets. He cleaned 2 of our area rugs and did an excellent job. The 4 bedrooms, master closet and area rugs were all finished in less than 2 hours.
I will definitely call this company again for cleaning my carpets!
Clean and no chemicals. On time and efficient.
Francisco was very friendly and he knew his job. I told his that I want him to come back to do the rest of the area in the future.(
Service was excellent! Robert did a spectacular job on getting our carpets cleaned. Highly recommend.
Lots of group use good products.
You have some one like Jeremy Adam.
People make the difference.
We were very happy with the service. Francisco did a perfect job. The carpet looks very nice and clean.
They do a thorough job!
First of all, I was charged for 3 rooms, however the technician only cleaned one room. He refused to clean my 2 rugs, stating he didn’t know the content of the fabric. I am a repeat customer. He (Jeff) cleaned one room only then when I asked for him to help me replace the tables over the rug that he refused to clean he stated “it depends on how much it weighs” I am 92 years old, my daughter is 65 years old, we moved the tables ourselves prior to his arrival. I am thoroughly disappointed and dissatisfied in the lack of service I received. I will Never use your service again. I will be posting my disappointing experience on Yelp. He was here less than 30 minutes total! 😡
Quick. Clean. Respectful worker. Respectful of my property. Efficient!!!