Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34662 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 17, 2024 — Rated 10 out of 10 by Susan Legome Zerorez Los Angeles
What do you like about our products and services?

They do a great job. We always use Zerorez

Report a concern   September 17, 2024 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Fast, efficient and left carpets virtually dry! Wonderful!

Report a concern   September 16, 2024 — Rated 0 out of 10 by C.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The stains in my carpet returned, and are worse than before.
Not sure what was used, but my carpet looks horrible. Your service made my carpet dirtier than before.

Report a concern   September 16, 2024 — Rated 10 out of 10 by D.A. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. Fair price. Good service technicians.

Report a concern   September 16, 2024 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

You don’t use chemicals, the spots don’t return and you do a great job!

Report a concern   September 16, 2024 — Rated 10 out of 10 by F.H. Zerorez Los Angeles
What do you like about our products and services?

Xavier did an outstanding job cleaning our carpets and living room furntiure.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Anthony Cunningham Zerorez Los Angeles
What do you like about our products and services?

Very professional, and thorough cleaning.

Report a concern   September 15, 2024 — Rated 10 out of 10 by Alvin and Adria Chea Zerorez Los Angeles
What do you like about our products and services?

The service guy was on time and friendly and did a great job.

Report a concern   September 15, 2024 — Rated 9 out of 10 by R.A. Zerorez Los Angeles
What do you like about our products and services?

Jeff did a very good job , We are very happy with the results.!

Report a concern   September 15, 2024 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

Our service technician was professional and personable. Thank you for an excellent job.

Report a concern   September 15, 2024 — Rated 10 out of 10 by Monica Duenez Zerorez Los Angeles
What do you like about our products and services?

Loved the results!

Report a concern   September 15, 2024 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

Tec wss on time and got all of the stains out of the carpet.

Report a concern   September 14, 2024 — Rated 10 out of 10 by R.H. Zerorez Los Angeles
What do you like about our products and services?

Knowledge of tech, equipment, quality results

Report a concern   September 14, 2024 — Rated 10 out of 10 by Mike Manasse Zerorez Los Angeles
What do you like about our products and services?

Sal Alvarez great personality, but more important did a great job ,did not rush thru the cleaning of my carpet.He takes pride in his workmanship rare these days.

Thank you Sal

Mike M

Report a concern   September 14, 2024 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Sal was very informative and professional.

Report a concern   September 13, 2024 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Already sent feedback

Report a concern   September 13, 2024 — Rated 10 out of 10 by T.H. Zerorez Los Angeles
What do you like about our products and services?

Jorge was very polite and professional.

He did a great job. We'll see if the stains come back.

My second time using Zerorez.

Report a concern   September 13, 2024 — Rated 9 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Quick and efficient.

Report a concern   September 13, 2024 — Rated 10 out of 10 by Linda Edris Zerorez Los Angeles
What do you like about our products and services?

Zerorez is consistent in their cleaning of my carpets. We just had our new carpet cleaned for the first time and as always, it looks pristine! Our previous carpet was over 24 years old, and we replaced it not because it looked awful, but because we are getting a bit older and the thought of moving all the furniture for the replacing to be done was beginning to look daunting. We figure that the old carpet lasted as long as it did and looked as good as it did was all due to Zerorez. I can't recommend them highly enough. Their technicians are clean, professional, and caring. There is never any upselling - but I must say that I ALWAYS have them use the protectant on our carpets. I truly believe that between their cleaning methods and the protectant, you can have beautiful carpets for years!

Report a concern   September 13, 2024 — Rated 7 out of 10 by D.L. Zerorez Los Angeles
What could we do to improve?

More attention paid to splatter onto surfaces like marble flooring.
A little more effort at removing dirt and less on talking about what a good job he will do - truly overestimated his accomplishment. He said he spent two hours, but it was more like one hour fifteen minutes because the rest was spent talking about what he would/could do and in going to get gas in the middle of the job.
Still, he was polite, pretty easy to work with, and fast - but maybe a little too fast :D.

Report a concern   September 13, 2024 — Rated 10 out of 10 by Ara Dilanian Zerorez Los Angeles
What do you like about our products and services?

Fast, reliable, and very clean carpets. My prts love them.

Report a concern   September 12, 2024 — Rated 10 out of 10 by Cinda Carr Zerorez Los Angeles
What do you like about our products and services?

After the price was agreed upon, the company confirmed the date and time window in writing. The carpet cleaner also called the day of the appointment to reconfirm the time. They set reasonable expectations regarding their ability to remove stains and delivered beyond what was promised. I have used Zerorez before, and I will use them again.

Report a concern   September 12, 2024 — Rated 10 out of 10 by S.L. Zerorez Los Angeles
What do you like about our products and services?

Had a great experience with your carpet cleaning service. Scheduling the appointment was super fast and efficient. I had to make several changes to the schedule prior to the cleaning and each time I made the change customer support was prompt and it was very easy to make those changes given my hectic schedule at the office. When the cleaner was here, he was very thorough and very professional. He was able to get everything done and I couldn’t be happier with the results.

Thank you

Report a concern   September 12, 2024 — Rated 10 out of 10 by Rachel Parker Zerorez Los Angeles
What do you like about our products and services?

Courtesy, promptness

Report a concern   September 12, 2024 — Rated 10 out of 10 by I.M. Zerorez Los Angeles
What do you like about our products and services?

I like that Zerorez has no scent, and the carpet looks like new again.

Report a concern   September 12, 2024 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

The technician was knowledgeable courteous and professional!

Report a concern   September 11, 2024 — Rated 10 out of 10 by Martha Becker Zerorez Los Angeles
What do you like about our products and services?

This was our first time using ZeroRez which was recommended by a friend. It was easy to schedule an appointment. The Technician was prompt , courteous and pleasant. He did an excellent job on the carpets and was mindful of protecting the walls as the hoses wound around to the carpeted areas, It was an A++ experience and I will definitely use them again and recommend to friends and neighbors.

Report a concern   September 11, 2024 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

Excellent service

Report a concern   September 11, 2024 — Rated 10 out of 10 by Jessie Washington Zerorez Los Angeles
What do you like about our products and services?

As always, a great job.

Report a concern   September 11, 2024 — Rated 7 out of 10 by R.P. Zerorez Los Angeles
What could we do to improve?

Make sure the technician arrives on time and is aware of traffic to reach customer


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