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based on 34662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Steam cleaning best for my wool Berber carpet. Smelled like a wet dog at first but dried fast and no further smell.
Great personnel and service
pricing for larger houses
professional staff and quality work
The technician had a problem with some equipment when they cleaned my carpets, so he offered to come back and clean at no cost to me. I appreciate that very much.
Good cleaning job on carpets and rug. On time, very professional. Very impressed.
I like that the cleaning solution has no chemicals and that area rugs can be cleaned onsite. The tech who did my service was very professional and friendly.
Pricing seems high
Also the amount of my emailed quote and the amount the tech had when he arrived did not match - it was about $200 more on the techs work order than my email -
Tech did a good job....came on time.....friendly
Carpet looks just about brand new.
Great tech came out, very professional, hardworking & courteous.
Company reps were easy to work with to set up a cleaning. Tech was honest regarding the results we could see, yet he got all of the big things and did a good job. Within an hour he was done and the carpet was much nicer than before in the rooms he worked.
I am thrilled with the service and results. Just recommended them to my son.
No smell!! No soggy carpets!! Got the stains out
Booking the appointment online was easy. The technician was prompt and amiable. The process results in clean carpets, and there is no odor or residue that I can detect.
The service was wonderful! Please give him a raise.
He was prompt and efficient. The carpets were not as wet after he finished than they have been when I previously had them cleaned.
i had an appointment with your people in a window from 12noon to 2pm. I was there at 12, your people showed up at 5pm, after I called by phone. I got very satisfied with his job. But, I spent 5 hours of my busy day waiting for the job I that I would pay for. In the sequence, I called the company and exposed my complain and a lady told me the manager would called me. It didn't happen up to now, one week later.
The water used to clean the carpets. Knowing how pure it is, helps me to know that my carpets are getting the best of care.
I’ve used Zerorez numerous times. Will was terrific. So polite and did the most thorough job I’ve ever had.
Robert was fantastic, he did such a great job on my carpet and sofa.
Thank you Robert!!
Great product with excellent service technicians.
Great service!
Excellent
Excellent service, Very detailed explanation of everything done, my furniture was well managed,
technician Julio was amazing! My carpet hasn't been cleaned in 20 years & now looks brand new. No strange odors and carpet is not sticky. Wouldn't use any other company!
Spots disappear when you appear.
Friendly, punctual, attentive to customer satisfaction…
The tech kept in contact with me regarding his arrival time. I liked that they put booties on before coming in to the house. They put corner protectors and pads down to protect my flooring and walls. The tech spent a good amount of time trying different things to get a red food stain out of my light beige carpet although it had set in and didn't come out. I will give them a try the next time I have my carpet cleaned.
The technician did a great job cleaning my 27-year old carpet and there is no chemical smell.
Clean , no order , dress fast . The service was outstanding
Chris was exactly on time. Knew what he was doing and did it. Very pleased with the service.